Hulk Product Options

Hulk Product Options

Reviews (1,904)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for efficiently managing complex product options on a single page, enhancing both the ordering process and user interface. Ideal for customizable products, it features unlimited options, conditional logic, and tools like swatches and tick boxes. The app is noted for its reliable performance and seamless Shopify integration. Customer support is often praised for responsiveness and handling advanced custom code requests.

November 19, 2021

Absolutely amazing app. Wouldn't give it any less than 5 stars. Tech support is amazing too, any intergration issues with custom templates (like myself) and they promptly fixed them. Thanks guys!

ThePrintableCo.
Australia
Almost 2 years using the app
HulkApps.com replied December 10, 2021

Thank you for your kind words. We are always happy to have a satisfied customer. Our Support team will be thrilled to read your feedback.
If you need anything just know we are standing by.

Edited September 18, 2020

Update to my initial review where I was having trouble getting the options to show where I needed it to.

Overall, I don't think the app is the most intuitive to use, but it does work well for the simple things I need it to do and maybe it's more complicated for people who want to do fancy things.

I updated my theme recently and it stopped working and contacted the help team. It took a couple days for them to fix the problem, but in the process, they also ended up fixing a problem another app was having, so definitely thumbs up for this! I'm upgrading my overall rating for the help!

Stacy Chan Limited
United Kingdom
Almost 2 years using the app
HulkApps.com replied March 11, 2019

We're sorry if you felt we were charging you extra unnecessarily. What has been mentioned as bugs, are not really bugs from the app. By default the code snippet is placed before the AddtoCart button, but you can place the snippet anywhere you desire.

Our support services are free but limited to complete app installation, but if you need personalization or resolving theme related errors or app conflicts, they are specific to each store, and requires dedicated amount of time to resolve.

Our team would only charges for custom coding work that they would have to undergo, in order to get you what you desire.

But, hope you found what you were looking for from other apps.

April 1, 2020

Great team. Very responsive. Very easy to work with. Highly recommended. They fixed a problem that I had very quickly.

SUN 'n FUN Fly-In, Inc.
United States
Almost 2 years using the app
HulkApps.com replied April 2, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering fast, hassle-free customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

March 19, 2020

So far, the app is working very nicely. I had an issue with installation but customer support fixed it within a matter of hours and were very helpful and considerate.

The only criticism I might have is that the look of the additional menu options at checkout don't really fit with the theme of my store. But that is simply an aesthetic preference. Otherwise, the app is working very nicely so far.

Well Worn
United States
Almost 2 years using the app
HulkApps.com replied March 20, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you were able to get an awesome experience from some of our great specialists!

Thank you for your feedback. We’ll strive to do better to satisfy your expectations. Please let us know if we can help with anything else!

October 9, 2019

What I love is that they are always willing to help and go above and beyond if I have an issue. Which it sometimes seems to glitch a lot, but I've learned it's cause of my theme choice or other apps interfering with their app. So that's sometimes a drag, but always happy they are there to help me!

Pawstrip
United States
Almost 2 years using the app
HulkApps.com replied October 9, 2019

Hey there, thanks very much for the review! We're really glad to hear that you're loving the app and the experience you have had with us thus far. :-)

We aim to provide the best in what we do! We really appreciate your review, and hope you continue loving Product Options app- please let us know if we can help any further!

September 30, 2020

I downloaded this app specifically to add custom text box options to a few of my products. It has exceeded my expectations! I love that creating a new option doesnt effect your theme's code and only applies to products that you pick. I've had issues with other apps messing up my product page templates. I'm so glad I found this app.

Mama Bear Blueprints
United States
Almost 2 years using the app
HulkApps.com replied October 1, 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

May 22, 2020

It is a very good app. The customer service is excellent and super reactiv. Thank you very much for this!

Bio&Beauty™
France
Almost 2 years using the app
HulkApps.com replied May 22, 2020

Hey there, thanks so much for the review; we're so happy to hear you enjoyed using our app. You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

February 8, 2022

Use this app extensively on two Shopify sites for customer personalisation. Fairly basic but easy to set up. Support is very responsive, within a few hours and eager to help. Would like to be able to preview fonts and centre justify input boxes in future updates please.

buyatankard.com
United Kingdom
Almost 2 years using the app
HulkApps.com replied April 30, 2022

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

June 23, 2022

Hulk Apps helped me resolve an issue. They responded quickly. I give them top grades for customer service!

Falling Putt
United States
Almost 2 years using the app
HulkApps.com replied July 2, 2022

It is our pleasure and great joy to hear these kind words from you. We truly value your feedback and we are very happy that you enjoy using our app.

Please feel free to always contact us in your time of need.

January 23, 2020

Excellent customer service! The app works great and any questions we've had about display customization so far had been resolved quickly.

IKCHA
Mexico
Almost 2 years using the app
HulkApps.com replied January 24, 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!