Hulk Product Options
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for efficiently managing complex product options on a single page, enhancing both the ordering process and user interface. Ideal for customizable products, it features unlimited options, conditional logic, and tools like swatches and tick boxes. The app is noted for its reliable performance and seamless Shopify integration. Customer support is often praised for responsiveness and handling advanced custom code requests.
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Every now and then we come across the need for an additional star! Hulk Apps has far exceeded our expectations with absolute VIP service, fast implementation and an exact and perfect resolution with developer Manoj. 11/10, 6 stars, VIP service!!!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team, especially Manoj! We appreciate the kind words. :-)
So far so great. The customer service is wonderful. They installed the app for me, helped me understand how it works, and answered all the questions I had right away and kept following up with me until I got what I needed, so thank you for that. It does indeed give infinite options for my product and lets me bundle those options together for whatever I need. It was a bit confusing to use in the beginning but since there is a very helpful and responsive customer service team, it was not an issue at all.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our experts were able to help you out with getting Product Options installed and stylized properly. :-)
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options or any of our other apps!
Best of luck with your business! We look forward to seeing your continued success.
Adna was incredibly responsive and helpful with all the questions I had and resolved all my issues right on the spot.
I recently had the opportunity to use the Hulk app, and I must say, it exceeded my expectations. The level of customization available is remarkable, allowing for a highly personalized experience. The user interface is intuitive and user-friendly, making navigation a breeze even for those not tech-savvy. What truly sets this app apart, however, is the outstanding customer support. A special shout-out to Adna and the entire team for their prompt, courteous, and effective assistance. They were incredibly helpful in addressing my queries and ensuring a smooth experience. Whether you're a beginner or an experienced user, this app is a fantastic choice for its versatility, ease of use, and exceptional support team
We’re thrilled to hear that Hulk Product Options exceeded your expectations! Our team strives to offer a high level of customization without compromising intuitiveness, so it's wonderful to hear your affirmations on both these aspects. Adna and the rest of the team will be delighted to hear your shout-out. Your positive commentary about our customer support has made our day!
Please know that we value your feedback immensely. It helps us continue delivering the kind of service you've praised here. Again, we appreciate you taking the time to share this lovely review and we're here to provide the same level of support at any time you need.
Best regards,
The HulkApps team
After installing and using the free trial period on at least 5 other apps, I am thrilled to have found Infinite Product Options (IPO). Instead of selling a shirt with a design, I sell the designs, and let the client chose which shirt she wants, color, size, and any customization needed. All those other apps looked like they would do what I needed, but all that time was wasted. One company even uninstalled my app while I was still trying to get it to work. One company took 24 hours to answer even the tiniest question and my trial period ended without getting anything resolved. One company had an auto response "we cannot understand what you mean by...". Talk about frustrating! However, my experience with HULK has been wonderful. They understand English, they reply promptly, and they have been polite and professional. AND on top of that, IPO does EXACTLY what I need it to do!!!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
It's hard to contact them online. I wish their customer service could respond a little faster. Discount codes are not available on my product page because of their custom options feature. This incident took a huge toll on my business.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
Customer service team was SO helpful! Sarah was able to clearly help me resolve my questions easily, no back and forth, so it really saved me a lot of time! Thank you so much! Totally recommend this app!
Thank you for taking the time to share your positive experience with our customer service team! We're thrilled to hear that Vedran provided you with assistance and efficiently resolved your questions. We truly appreciate your recommendation and hope to continue providing you with excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out.
I highly recommend this app.
We've tried many apps, looking for both functionality and design to be built and this is the first app for both.
Starting out, they make installation very easy. I have 2 of their apps (this and Volume Discount) and both installed very easy.
I did have to reach out to customer service as I was having what I thought was an issue. Turned out to be on my side and the way I had configurations within collections. Customer Service was extremely helpful and quick to respond. Great support!
In the one 4 start review, they talk about how the app breaks down the price. We find this is actually very helpful with being able to track exactly what is sold. While we are just a print shop, it's helpful to build analytics on what sells and what doesn't and this helps see how each sale is made.
The overall options available to use are great. They give you a lot of options and you can build those out how you see fit. From there you go into configuring sets of options. Specifically, how different options interact with one another by creating conditions. You then can apply them to different products. I was very surprised at how easy it was to create the options, sets and conditions.
The only thing that I would like to see changed at some point, is the way the price changes on the product page. The way it is currently setup is once the buyer selects the options, the price doesn't change but rather shows a note that the price will increase by $x.xx price. It's very easy to see and understand, however for a customer experience standpoint, I believe people are used to seeing the overall price change on the page. This isn't a deal breaker nor is it equal to a 4 start because they do a great job at making it very easy for the customer to see what the pricing change will be.
Last thing I will say is using this with the volume discount app they offer (also for free) is seamless and wonderful. Everything works better than I would have expected and I'm thrilled to finally get not only the technology I need, but the options for design as well. Great job HulkApps!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
This app is fantastic! I am using it since a while now and it really helped adding extra functionalities to our store, with plenty of additional options and variants to the products; we're able to create complex bundles without using any other third party apps. We had some issues which was addressed within minutes, upon reaching out to the customer service, via chat. Highly recommended. Keep up the excellent work! Cheers
We appreciate your awesome feedback. Helping business owners all over the world is our passion and it is our brand. If you need anything else, we are always one message/email away.
Servizio di assistenza sempre pronto ad aiutare e risolve sempre il 100% dei problemi, app consigliata per chi ha esigenze di personalizzazione di prodotto in modo semplice ed intuitivo che non confonde il cliente anzi lo aiuta
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.