Hulk Product Options , 1,766 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and user-friendly interface, which boosts sales, especially for businesses offering custom products or upsells. The 24/7 customer service is praised for its efficiency and responsiveness. Many find the app to be a good value for its cost, attributing increased sales to its use. It's been successfully used across various industries, including handcrafted goods and personalized products, and integrates seamlessly with Shopify's SKU system for inventory tracking.

Edited November 6, 2018

I used this app to create a complex drop down list that included being about to upload files. I didn't get the coding exactly right and the team from Hulk Apps not only helped me fix the issue so that it works perfectly but even cleaned up the formatting of the list so that it looked better too. The response time was good, responding after one day and fixing the issue by the following day.

My Sign Center - Retail Signs
United States
About 1 year using the app
HulkApps.com replied March 8, 2019

Thank you :) In case you need help, please don't hesitate to get in touch with our team, we will gladly take care of your needs.

August 8, 2022

I needed help getting some information on order emails. After contacting Hulk, they responded very quickly and were very helping in resolving my issue. I am very happy with their prompt response and service

Ostomate Active
Australia
About 1 year using the app
HulkApps.com replied August 12, 2022

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

January 18, 2022

Excellent experience with customer service chat! Walked me through how to use conditional logic and customize CSS.

Queen B Cards
Canada
About 1 year using the app
HulkApps.com replied April 30, 2022

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

June 1, 2021

When you're tired of the Shopify workarounds, turn to Infinite Product Options. Out of the box it's a great tool and the dev team is great and fast with customizing the app as needed. High recommend and so glad to have found them.

American Provenance
United States
About 1 year using the app
HulkApps.com replied December 6, 2023

Hello,

We're over the moon to hear such glowing feedback! We at HulkApps work tirelessly to ensure our Infinite Product Options app can be a helpful tool for Shopify, and knowing it's made a difference to you has certainly made our day.

Your words of praise for our dev team resonate with what we continuously strive for - excellent service. Our team will be ecstatic to know that their responsive and customizing efforts are appreciated.

Thank you so much for your high recommendation. We're equally glad to have you on board and we look forward to continuing to support your Shopify needs. Your feedback is central to our continuous improvement and success.

Warm Regards,

The team from HulkApps.

July 2, 2018

The product support just blew me away. The team is supporting me at all hours, which I'm very thankful for. I made a little oops initially when trying to install the code into my theme and they were able to find that I pasted the same code twice in one of my pages.

A week later as I'm ramping up my site, I'm finding it super easy to add product options on my listing for accessories. I can update the same option for many listings at once, and make it as simple or complex as I need it to be. I'm looking forward to trying other hulk products soon!

Headbandsforsophia
United States
About 1 year using the app
HulkApps.com replied March 8, 2019

Thank you so much for the kind words. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

September 30, 2020

This app is awesome, works perfectly as I needed. Also support team helped me with some configuration I wasn't able to figure out. I would highly recommend this!

Comprami.net
Italy
About 1 year using the app
HulkApps.com replied October 1, 2020

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

Have a beautiful day!

November 23, 2021

Amazing app, best free app there is. Support is always super super helpful despite being on a free plan. Will highly consider switching to a paid plan when I have the capacity to do so in the future!

Tender Objects
Singapore
About 1 year using the app
HulkApps.com replied December 8, 2021

Thank you for your kind words!

We are happy to hear that you are satisfied with our app and the service provided to you.

November 28, 2018

I am so grateful for this app and the team behind it. there was a few issues at first but once i emailed the team, they swiftly dealt with them. very happy with it!

Pink Prints
United Kingdom
About 1 year using the app
HulkApps.com replied March 8, 2019

Thank you for giving us such an amazing opportunity to help you. We truly value customers like you.

April 10, 2021

I had the best customer service experience by the developers of this app although I'm on the basic free plan. They ensured to show me exactly what to do in screenshots and in screen recordings too. I am very happy using the app so far.

Wear Your Smile
Canada
About 1 year using the app
HulkApps.com replied April 12, 2021

Hi there! Thanks so much for taking the time to leave us a review. Glad to hear you are happy with your store, feel free to reach out for any help in the future.

September 2, 2021

I don't even know where to begin with the level of customer service this app provides. Our checkout process has a few more steps than the average but they were able to walk us through simplifying things for customers. We highly recommend them!!!!

Optical City Store
United States
About 1 year using the app
HulkApps.com replied September 2, 2021

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.