Hulk Product Options

Hulk Product Options

Reviews (1,904)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for efficiently managing complex product options on a single page, enhancing both the ordering process and user interface. Ideal for customizable products, it features unlimited options, conditional logic, and tools like swatches and tick boxes. The app is noted for its reliable performance and seamless Shopify integration. Customer support is often praised for responsiveness and handling advanced custom code requests.

Edited November 1, 2019

Excellent customer service and great support team. I'm very happy with the Hulk app. It allows our customers to add custom options and different variants on our products. I would highly recommend this app.

Luiscreations Store
Australia
About 1 year using the app
HulkApps.com replied March 7, 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

Edited April 29, 2018

This Product Options App has made my shop to upgraded level, and built a personalized & multiple options for my handmade products.

The HulkApps team is not only helpful, and also easy to communicate with, they can install this app with custom design to match my shop's theme.

Thanks for everything you have done for us.

Supply4bag
Hong Kong SAR
About 1 year using the app
HulkApps.com replied March 8, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

October 7, 2021

Great app with very flexible product options and great support when i was stuck with conditional logic!

TheAccessoryStop (Helena's House Group)
United Kingdom
About 1 year using the app
HulkApps.com replied October 7, 2021

Thank you for your review, highly appreciate your support :)

January 6, 2023

Customer service was amazing. They helped me get the app integrated and working. They were very quick to respond and very helpful.

Distilling Master
United States
About 1 year using the app
HulkApps.com replied January 9, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

November 29, 2021

Great support team!!! They were so polite and also they solve the issue I was struggling really quick

PAVIA PROBIÓTICOS
Mexico
About 1 year using the app
HulkApps.com replied December 8, 2021

Thank you for your kind words.
We are happy that everything worked out for you!

June 18, 2021

This app is amazing to use and a lot better than the previous one I used with less features and cost a lot more. I would recommend this app to anyone that needs multiple options for their products and the customer service is awesome. I have had to get them to fix a couple of issues I've had and the were fixed within a short period of time.

It's Crystalicious®
Australia
About 1 year using the app
HulkApps.com replied June 18, 2021

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

July 30, 2021

J'ai contacté le service client de Hulk App et j'ai échangé avec SANJAYSINH PARMAR. Il a été très réactif et a su répondre à ma problématique en un rien de temps.
Merci

NESS DESIGN SHOP
France
About 1 year using the app
HulkApps.com replied July 30, 2021

Thank you so much for taking the time to leave us this amazing review. Merci

January 30, 2020

very efficient and always on time to help and very professional too, had a few hiccup with the discount code, sent them a message & issue was done before i could even followup with them

victorusbeauty
United Kingdom
About 1 year using the app
HulkApps.com replied January 31, 2020

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options App, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.

We're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

Edited December 15, 2021

I had to update this review as our experience with this company in the last few days has been terrible. The app had been giving us tons of issues in the previous few days, and every time I reached out for support, they would always tell us that it was fine on their end and that they couldn't find any issues. Even though I had customers telling me about all the bugs with the options, literally as I was talking to the HulkApps customer service. After several days of the same back and forth with their condescending representative, I had to record a screen capture of me using the website for them to finally acknowledge the issue. That was early Friday afternoon. When we came back to the office on Monday, we found several email messages in our inbox. Again with the same condescending tone, demanding us to uninstall about three or four other apps for theirs to work. We knew we didn't want to keep using their services anymore when we read that. We decided to uninstall the app and find another one. Immediately we received an email from HulkApps. It said that "Due to a limitation of Shopify's platform, we are not able to make changes to the theme code after an app is deleted." Well, it's been two days ever since, and we still haven't been able to install the new app because of their code still being there. The developers of the new app we want to install told us that they can't remove the code because they're not familiar with it. They also mentioned that HulkApps should have done it themselves per Shopify's guidelines. We reached out to Shopify, and their representative said this "That's a bit odd - normally we request the third-party apps to remove their own coding." So, here we are, stuck with no options app, and now we need to find a Shopify expert that can fix this mess for us. Stay away from this company. You'll regret using their apps in the long term.

Buffalo Boards
United States
About 1 year using the app
HulkApps.com replied November 17, 2020

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

November 20, 2020

When you add a up-charge on customization and customer select a Paypal or other alternative payment method the up-charge fee do not show up. its very dis-appointing. cost my business lost so much money on up-charge customization.

dnaathletix
United States
About 1 year using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.