Reviews (1,817)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage complex product options, large inventories, and high sales volumes. Its user-friendly interface, conditional logic, and swatch feature simplify setup and display product variations. The app integrates well with store themes, tracks inventory, and handles multiple items for a single product. Merchants report increased sales, especially for accessory items and upsells. The customer support, including real-time chat, is praised for its responsiveness. The pricing is seen as reasonable for the value provided.

June 13, 2024

I have been using this app for years and it is a wonderful app. Staff have always been so helpful if I have any issues which have always been issues with my own tech knowledge...not the app. In particular, today I was helped by Nitesh who sorted my problem out within minutes - would have taken me hours and hours :) Thank you Nitesh.

Peach Perfect Stationery
Australia
Over 4 years using the app
April 11, 2024

The BEST options app out there. I have tried many. This is the most extensive app for options. I run a handcrafted goods store and everything I sell is a "design-your-own" concept. This app allowed my customers to customise everything from scratch and simplifies my process. Lots of room to play with to customise the look of the options too. Just ask them to help you.

Manoj went an extra mile to work on updating new colour swatches that would normally take me a whole hour. He was always ready to help and super helpful. Highly reliable and trustworthy. Their customer service team is amazing and very responsive too.

The price I pay for this app is really a tiny fee for what I gain in sales, because without this app I literally cannot sell anything. They have conditional logic that is really really wonderful to use too!

The Sleek Hound
Singapore
Over 3 years using the app
June 28, 2024

Hulk has really great customer service. Everytime I reach out (which is pretty rare) they solve the problem quickly and their support staff is always friendly. Great app and company.

tinyfeats
Canada
Over 5 years using the app
May 8, 2024

The Hulk app has quite a few customization options as well as conditioning options to further help with customization. When I have a question on how to set up a certain features, the chat options is extremely handy and both people I have worked with (Mauza and Adna) have been very helpful.

Duck Commander
United States
Over 1 year using the app
June 21, 2024

This app is almost perfect! There are a few quirks that I wish could be done like I wish some listings wouldn't say $0.00 initially or show no price at all until an option is chosen, just little things like that, but overall I'd give this app a 4.7 star. The customer service is stellar and they respond so quickly and are so wonderful to work with. It's relatively easy to do on your own, once you get used to it. And what you can't figure out, you just reach out and they help you figure it out and VOILA! I would definitely recommend this app and it's been the best options app I've used and I've tried a handful. xo

Bubba Bear Studios
United States
About 4 years using the app
May 6, 2024

We cannot speak highly enough about the exceptional service provided by HulkApps, particularly the outstanding support from Nitesh. Our Shopify store recently encountered a significant issue with broken images on our server, totaling around 200 crucial visuals for our products. This was undoubtedly a nightmare scenario for our business, impacting both our aesthetics and sales.

He quickly identified the problem and went above and beyond to ensure that all images were reuploaded promptly and correctly. So thank you, Nitesh, and thank you, HulkApps, for going above and beyond to ensure our success.

SportzCases
United States
Over 2 years using the app
April 21, 2024

I created a new option to have an add on to my tshirt listing and when it added the box was black and well as the color of the text. Within 10 minutes it was able to get fixed. I did not know what to do so harris joined as a collaborator and fixed it for me while showing me exactly what he did and made sure it will save like that for all future options. He was very nice and very helpful.

HnS Exclusive
United States
9 months using the app
May 25, 2024

Haris was absolutely amazing. He helped me all through the process with questions that surged. He even helped me to know things that were probably not even part of the app, but the link between my shopify theme and the app. I really like this app. It is very simple, but Im still learning and try to find all it can do. Thanks Haris

amazinggiantflowers
United States
4 months using the app
March 29, 2024

The Hulk product options app is a nice thing to have for more complex product options. We used it for customers to select the exact type of custom necklace that they wanted, and it helped customers and us to keep track of their order. I would recommend this app for any product that need more details input for check out. Great job!

Love Olive Co
United States
Almost 4 years using the app
April 23, 2024

Amazing for my personalized products! I have been using HulkApps for four years now with seamlessness. Support is great! They are always there with any questions or concerns and go out of their way to personalize and fulfill my requests. I always leave them happy and well taken care of.

Journey Deeper
United States
Almost 5 years using the app