Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product customization capabilities, handling both simple and complex products with multiple variants. Features such as add-on fees, class size limitation, and large inventory management are appreciated. The image customizer, user-friendly interface, and compatibility with various themes are also highlighted. The support team is praised for their quick response and expertise. Merchants find the app to be good value for money, supporting a large number of product options and providing a smooth user experience.

September 15, 2020

Excellent customer service and great app. I've had problems with my theme and they solved it quickly. Thank you so much, Megan.

Moon Lior
Australia
6 months using the app
Edited August 15, 2017

The customer service for this app is second to none! They have helped me every step of the way while I was setting up and resolved all my issues promptly. Honestly some of the best customer service I have received from any shopify app, would recommend to anyone.

Cartooned Gifts
United Kingdom
6 months using the app
July 26, 2021

This app has been a life saver! The amount of customisation is perfect and the staff are super helpful! Honestly its a small but really powerful tool. I cant recommend it enough!

Spec-Tater
South Africa
6 months using the app
January 12, 2017

I would have given this app a 3 or a 4 just because the amount of effort it took figuring things out. However as soon as I reached out to W3 with questions they really were very supportive, quick responses and helped me out with a lot of complex situations, turning this app into exactly what I wanted for my shop. I had already tested lots of product customizers and this one really is simple but effective.

I still don't think its PERFECT as it does still have loading issues due to my location (takes some time to load) and there are still a few features missing that I would have loved seeing. But W3 is constantly at work improving their apps.

Mod Kings
Netherlands
6 months using the app
Edited January 10, 2019

Awesome app, easy to use and company customer service is superior! Highly recommend them to install the app for the little bit it costs! 5 Stars

Timeless Pet Memorials
United States
6 months using the app
October 11, 2016

Amazing app for unlimited custom product options! Very easy to use and customer support is excellent.

Grand Legends Leather
Canada
6 months using the app
March 27, 2017

Works very well and integrates nicely into Shopify. We've been using this product live for about three months now.

Schmuckatelli Co
United States
6 months using the app
November 16, 2022

Absolutely amazing. I'm using Sense theme so asked the team to install the app manually. It was done within 10 minutes and every tiny thing I wanted changed/edited was done incredibly quickly. Absolute stars, thank you!

Manor+Breeze
United Kingdom
6 months using the app
September 24, 2020

The app ist great but what really suprised me is the great support! so far every single of my support tickets has been answered very quick.

Print Your Ride
Germany
5 months using the app
November 17, 2017

Super quick response and actual dealing with issues even as it appears to be my own mistake and not following/ reading the user guide.
Megan keep up the good work :)

Homeapparatus
Ireland
5 months using the app