Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product customization capabilities, handling both simple and complex products with multiple variants. Features such as add-on fees, class size limitation, and large inventory management are appreciated. The image customizer, user-friendly interface, and compatibility with various themes are also highlighted. The support team is praised for their quick response and expertise. Merchants find the app to be good value for money, supporting a large number of product options and providing a smooth user experience.

November 1, 2022

I have used this app for several years and it rocks. The customer support is tremendous. It has helped our company grow by providing tons of options to our customers. Thank you W3

Planet Tone
United States
Over 3 years using the app
Edited December 1, 2015

Everything in W3's "Custom Product Options" is very simple and easy to use and offers excellent functionality and options! Support is outstanding, quick, and friendly!

It has been a relief to work with W3 after trying another app that was nearly impossible to setup and just as frustrating trying to contact support. Not to mention the price is much more affordable with the same functions and less hassle!

Storypalz
United States
Over 3 years using the app
December 12, 2016

Great app. Very flexible to customize. Easy Installation.
The support team doing a great job in guiding and setting up customizable options.

Thank you...

Gatsports
United States
Over 3 years using the app
November 28, 2022

This app has been consistent the past 3 years and works perfectly. Whenever we had questions or needed some assistance the support is the best!

Done With Women
United States
Over 3 years using the app
October 25, 2018

This app is great, we use it for adding custom line items to prescription lenses and once configured, works a dream! Highly recommend.

In addition support is second to none, responsive and highly helpful.

I see full value in this subscription

thanks guys, keep up the good work!

freshforpandas

FreshForPandas
United Kingdom
Over 3 years using the app
January 13, 2020

I went through 2 other customization apps before I found this one. It includes vital options that others did not, such as displaying add-on costs during checkout. Very easy to install and manage! The customer service has been outstanding as well. It would be nice to have the ability to edit personalized options in Cart, but either way I would highly recommend this app!

Might As Weld
United States
Over 3 years using the app
Edited March 28, 2018

I have been using this app for a long time and have always been so pleased with the constant great customer service! They have always been super speedy in responding to any issue I have. I've messed around with other options but this one is by far the easiest to use. It offers everything I need with a great price, and my products require a LOT of options. Thanks so much!

Amycakes Bakery
United States
Over 3 years using the app
November 4, 2020

Love this app. Really helps my customers walk through our ordering process very seamlessly. There are so many options to make everything very clear.

Perkie Prints
United States
About 3 years using the app
July 16, 2020

The app is really good with a variety of options and the support we have enjoyed has been quick and very knowledgable.

Tomlinsongolf.net
United Kingdom
About 3 years using the app
February 26, 2020

Awesome app and even better support! I have looked at a number of product configurator apps. This one was by far the easiest to set-up and functions the best. Support is very quick to respond and helpful. What I love about this app is I can use just the product options for certain products or add the live configurator for others. Previously I was using two separate apps to do that.

BALLOONERY.COM
Canada
About 3 years using the app