Support does not exist for this app. They send us an email with 3 video link which did not help to resolve our problem. The app could not be set properly and worst, it brings but to the cart page.
Our customers are our number one priority. I apologize for your negative experience. It is standard procedure for our agents to send our customers tutorials before we are granted access to one's store. When we were available to assist our app had been uninstalled from your store. We would be happy to assist you if you are interested in trying the app again.