W3 Custom Product Options , 302 reviews

If you are looking for a solution for your custom product options, look no further - seriously. I went through roughly 3-4 apps and several RFPs with web developers trying to figure out a solution for what I needed and this was the only one with the proper functionality at the right price. Once you get a hang of it, its extremely user friendly. And, for anything you might not be able to get the hang of, their team is always available to help. Every question I have ever had has been answered within 24 hours by a real member of their team, and every issue I ran into was always resolved. Love these guys and so thankful that I found them! Also - I noticed another reviewer mentioned that they could not install the app and that it was a 'trap'. I completely disagree. I'm no web developer and I had zero issues embedding the code for this into my theme using W3's detailed step-by-step directions.

These guys are extraordinary with their responsiveness to issues (even when it's my own blunder)...professional, courteous and timely! AND their product ROCKS...does just what we needed it to do. AWESOME

I love this app, it helps me add as many variations as I need, the support team was amazing, with quick help even with issues that were not their responsibility. thank you!

The most accommodating customer support!!! Shoutout to Justin who has been helping me with every question I ask.

Megan is super amazing. This is the best product options app. Just a shame there is a monthly fee. Thanks

Amazing customer service! Had an issue with getting the app to work on my new theme. Sent and email to support and within the hour they had it all fixed and ready to go for me!
Jamie Keller
OCM

Overall it works great and does exactly what we need in our webstore.

We have been working with Custom Product Options for many years. The product is fantastic, very user friendly and the tech support quick and thorough. I am thrilled and hope to continue working with this company and this app for many years to come!

I've been using this app for five years now. This is not a review from a new user - that's five years of using the app, tweaking the app. And enjoying it. First off - the interface is tricky. But it is incredibly powerful. And it just works. Zero downtime. To quote Ron Popeil, this is truly "set it and forget it". Over the years, I've had occasion to ask the W3 people for help on several occasions. Quick to respond, accurate answers. They've solved my problems EVERY SINGLE TIME. Sometimes it's a tweak to my website to get the result I want and they make it happen. I give them permission through Shopify, and for a very minor fee I get the result I'm looking for. If you visit the "design your own" portion of my website, you'll see their app in action. Great app, great staff, great service. Seriously. If you need product customization, then you need this app. Richard Ash
Folkcraft.com

I am a high maintenance client! Lots of questions, custom feature request, ideas... etc I am beyond impressed with customer service and Justin’s skills in helping me get our project together. It’s more like 10 ⭐️‘s !!