Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

May 12, 2014

I like the app, but I wish they were a little more upfront about the installation of the liquid code, and the cost of it. The instructions are not very clear as to how to do it yourself, so really you are left with no other option but to pay the $50 to get them to do it for you.

unglued designs
United States
6 months using the app
February 6, 2014

Love this app for our jewellery customisation. Great instructional videos, easy to use, great support

Trilby Phoenix
Australia
5 months using the app
August 12, 2014

The BoldApps team has been super fast and helpful in helping us get Product Options installed. The product options plugin is a great tool that has helped us streamline ordering processes, making them more informative for our customer and reducing back and forth to get customization features settled.

Radius Networks Store
United States
5 months using the app
January 26, 2014

I love that this app, because it enables me to provide more options to my customers. For this reason, my customers are able customize platters and other catered choices they want with little effort on my part. It helps me automatize things that use to be rather time intensive for me. Great app.

Shop N Drop Groceries
United States
5 months using the app
October 2, 2013

It is very easy to use, much simpler than what came with my shopping site. I have only 2 products that have multiple options, and it was worth uploading just for that, without this program i could not feature those products.

Haute Sisqué
France
5 months using the app
January 26, 2015

Very useful app, without it, we wouldn't be able to showcase our English courses around the world.

Up English
Spain
5 months using the app
June 16, 2016

Amazing App!! It saved me prob over 50 hours bec my site has tons of diff options. The only prob is that it doesnt work with every theme so make sure your theme works with this app.

Barzelh
United States
4 months using the app
January 14, 2015

Product Options is a helpful way of making something more complex on top of the Shopify structure, however does require a bit of HTML skills to get it to look and feel nicer than the out-the-box presets. Support team are pretty helpful too, but I'd recommend paying to get it installed as it's a bit fiddly.

MensPackage
United Kingdom
4 months using the app
July 10, 2019

PROS: It is good for stores who need multiple options to extend Shopifys 100 variant option barrier. Support via chat was responsive. Email support was within 24 hours for a response and a few days to implement but they were good overall.

CON: If you have hundreds of options in an option set with image swatches, it takes forever for it to sync with Bold's System to update the options on your store - so the spinning icon is on purpose - just wait for it to complete or go and do something else for a few hours. I may still have to use another app for what I need, but it seems to do what it is supposed to but with less options selected. I had 300 then 600 then 1400 and at all stages it takes forever for it to sync.

TIP: If you made an option set and it has hundreds of options and then you DUPLICATE that option set - when you update ONE of the option sets (it will update ALL of them, since you duplicated it) This will then take a very long time to update.

kingfisherwoodworks
United States
4 months using the app
May 4, 2018

The Bold team provide consistently great customer support.

Eatcultured
United States
3 months using the app