Reviews (2,595)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

November 16, 2024

Its unfortunately got 1 too many bugs

MedShop Direct
United States
3 months using the app
April 12, 2024

Are your servers down?

Sports Store
Denmark
About 5 years using the app
April 3, 2019

I like the app but I have 3 days left in my trial period and now I can't access any of the services in this app or make changes to my Shopify products anymore .

Woodbridge Costumes
Canada
Almost 6 years using the app
Shop Circle replied April 8, 2019

Hi there, thank you for your review. We're very sorry you were having troubles with accessing the app. I'm really happy to see that the issue was able to be sorted out! We ...

Edited February 15, 2024

Update: Feb 15, all of my stores options disappeared but thankfully someone was able to log into my store to fix the code within 20 min.

Last night Feb 2, 2024 The app again stopped adding options to products. I tried the same trick of changing the cache's last two digits in the code as they instruct on their website and that didn't work. And I can't use their Refresh App with Shopify button ...

Andrea Bonelli
United States
Almost 6 years using the app
Shop Circle replied May 31, 2021

Thank you for the review. Appreciate the kind words.

Edited January 22, 2025

The app is fair at best. It takes forever to sync to store (it seems I need to do this everytime I add a product). Adding an option set is tricky and not intuitive.

kingfisherwoodworks
United States
Almost 6 years using the app
February 3, 2024

I've been using this app for at least six years, with only a few minor bugs under bold control. Since Shop Cycle took over the app, there have been more issues than one would consider acceptable, and service has deteriorated; they requested access to my store four days ago to see if they could solve it, and they have yet to access it. I made modifications six days ago, and they still have not ...

Keep Track GPS
Australia
Over 5 years using the app
Edited July 31, 2020

After an initial delay for the install, it appears things will be resolved soon and I am really excited to used the app with the upgraded features on my store.
I look forward to adding an update once live.

TAHLO
Australia
About 5 years using the app
November 15, 2018

Some of our primary items use this app as we have too many variants. We have been running this for 18 months and since the beginning, about 2% of orders are not charged due to some issue caused by the app. This means that the customer is not charged for their shirts in our case. Our shipping dept has to check each order for this issue and then we have to contact the customer to collect CC info ...

A Cut Above Uniforms
United States
About 5 years using the app
February 16, 2023

Have used this app for a few years now. I came here to praise Jeff for his customer service on the app. The product options weren't always syncing or if they did , it would be not immediate. I give 5 star for Jeff and 3 star for the app. I am on the basic plan. I also run a woocommerce site and adding the product options directly under the product description is so much quicker and easier. Anyway ...

Babygifts.ie
Ireland
Over 4 years using the app
Edited December 16, 2019

17 Dec 2019 - I have to again downgrade the rating for this app. I am trying to create product options and app does not save the options. Which means all the work lost. It's been two hours trying to fix this and is a very common problem with the app. It is one of the busiest periods for us. We pay all year round for this app and we need the most it stops working.

I have updated my review as ...

School Depot NZ
New Zealand
Almost 4 years using the app
Shop Circle replied July 10, 2019

Hello there. I am very sorry to hear that you are having troubles with our app! I noticed that one of our specialists had reached out to you yesterday in order to try and ...