Reviews (2,655)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its advanced customization options, such as engravings and upgrades, with features like conditional logic and bulk changes enhancing product appeal. Its reliable performance post-setup and responsive support, offering direct fixes and custom coding, are particularly praised. The availability of face-to-face meetings and after-hours assistance ensures quick issue resolution.

March 2, 2025

We've been using this app for a long time and it works exactly how we need it to. If or when we need help with something, the team responds with quick solutions and help. Highly recommend this app.

Pit Bull Gear
United States
About 9 years using the app
March 9, 2025

We have used this app for several years and love it! Their chat support is a great feature. Axel helped me today with an issue that was ongoing and he fixed it in a matter of minutes. So helpful!

Pocket Full of Posies
United States
Almost 5 years using the app
March 11, 2025

This app has worked well for our shop. We use it to allow customers to upgrade and customize products. Support is helpful and responsive.

Ivy & Rose
United States
Almost 3 years using the app
February 10, 2025

I have been using this for over a year. I have only had one issue and they fixed it within 24 hours. Good customer service!

PALE HORSE CONCEALMENT SOLUTIONS
United States
About 1 year using the app
December 7, 2024

We've been using this app for years! Almost all of our products require customization and we wouldn't function without it. The fact that it is a Saturday night and Cristian inquired on chat if I needed help and then figured everything out amazing! Thank you Cristian!

The Sassy Apple
United States
Over 7 years using the app
April 14, 2025

Excellent customer service as usual, I've been using this for years and never been disappointed with their customer service team.

Make and Bake for Pets
Philippines
Over 7 years using the app
February 17, 2025

This app is awesome! This is the second site I have used it on.

The Customer Service is top-notch and speedy either by Chat, or creation of a Service Ticket.

The Techs are just amazingly knowledgeable, speedy, and friendly. I've never tried another options app, and don't intend to.

GREAT JOB SHOP CIRCLE!

USA KILN SALES LLC
United States
3 days using the app
January 8, 2025

finally ! some one who can really help ! this person fixed my problem quickly & understood the problem .... no always the case last person kept telling me they didn't see the problem

Babyshoe.com
United States
Over 6 years using the app
January 4, 2025

I’m so impressed with the incredible team I worked with! They got everything done so quickly, and the final result looks amazing. I truly appreciate their efficiency, professionalism, and attention to detail. Thank you so much for making this such a seamless and positive experience!

JazzkHairBoutique
United States
Over 5 years using the app
March 27, 2025

The app works amazingly and the support staff is even better! 10/10! They are knowledgeable, patient, and supportive!

Olivarez Honey Bees, Inc.
United States
Over 8 years using the app