Reviews (2,655)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its advanced customization options, such as engravings and upgrades, with features like conditional logic and bulk changes enhancing product appeal. Its reliable performance post-setup and responsive support, offering direct fixes and custom coding, are particularly praised. The availability of face-to-face meetings and after-hours assistance ensures quick issue resolution.
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We've been using this app for a long time and it works exactly how we need it to. If or when we need help with something, the team responds with quick solutions and help. Highly recommend this app.
We have used this app for several years and love it! Their chat support is a great feature. Axel helped me today with an issue that was ongoing and he fixed it in a matter of minutes. So helpful!
This app has worked well for our shop. We use it to allow customers to upgrade and customize products. Support is helpful and responsive.
I have been using this for over a year. I have only had one issue and they fixed it within 24 hours. Good customer service!
We've been using this app for years! Almost all of our products require customization and we wouldn't function without it. The fact that it is a Saturday night and Cristian inquired on chat if I needed help and then figured everything out amazing! Thank you Cristian!
Excellent customer service as usual, I've been using this for years and never been disappointed with their customer service team.
This app is awesome! This is the second site I have used it on.
The Customer Service is top-notch and speedy either by Chat, or creation of a Service Ticket.
The Techs are just amazingly knowledgeable, speedy, and friendly. I've never tried another options app, and don't intend to.
GREAT JOB SHOP CIRCLE!
finally ! some one who can really help ! this person fixed my problem quickly & understood the problem .... no always the case last person kept telling me they didn't see the problem
I’m so impressed with the incredible team I worked with! They got everything done so quickly, and the final result looks amazing. I truly appreciate their efficiency, professionalism, and attention to detail. Thank you so much for making this such a seamless and positive experience!
The app works amazingly and the support staff is even better! 10/10! They are knowledgeable, patient, and supportive!