Bold Product Options , 2,419 reviews

Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to add extra product options, enhancing the shopping experience and boosting sales. It's praised for its user-friendly interface, easy setup, and ability to bypass Shopify's variant limit. Many appreciate the responsive and efficient customer service, which includes making code edits during chat support. The app is recognized for its reliability, consistent performance, and cost-saving benefits, eliminating the need for a developer for custom codes.

Edited July 7, 2023

OK, so I do find Bold Product Review very useful in my situation, because I have variants and conditional logic, Bold made it possible

However, my social sites (Instagram & Facebook Shops) that link to shopify store does not show any of the Bold Variants such as size, color, anything at all. I had to take it down for now and will have to think about my options. That was a big bummer, hope they will be able to change that in the future.

United States
3 months using the app
February 16, 2023

Works great for customizing options! We use this as a jewelry brand for our customized pieces. We really love the many styles to create option sets and love that we can have some hidden when needed. It really helps create a better user experience for our customers. And, they have great customer service for our specific questions about configuring options. Jeff was a huge help with getting our questions answered, and fast!

Zoe Lev Jewelry
United States
Over 1 year using the app
June 20, 2023

Thank you to Jeff and his team for solving an occasional issue we were having. Occasionally priced option variants wouldn't be in the cart when the customer checked out.
The support team fixed this not only for our live store, but also for out development mode testing store. Thank again!

Now if only they could add some quality of life features and proper integration with a few of the apps BOLD still owns.

Freedom Bakery
United States
About 2 years using the app
Shop Circle replied June 21, 2023

Thank you for leaving us this review and feedback. It's great to hear such kind comments about our customer support team, it means a lot to us. Also, we are working hard to continue doing improvements to our app functionality 🎉

Have a lovely day,
Customer Success Team I Shop Circle

Edited November 21, 2022

Bold Product Options was great but has stopped working in the past week. No response from the new owners Shop Circle yet. Their support portal seems to be broken also, can't make an account to view my support ticket. *Update, finally managed to speak with someone on live chat & they fixed the issue within a few minutes.

GreenGreen Store
United Kingdom
11 months using the app
Edited May 26, 2023

Good options app that after 7 years needs a bit of development, but really quick response from the support team, whom since they have been taken over by Shop Circle, knock BOLD out the park in terms of quick support. Shout out to Alina in support who was very quick in her response and helping out.

Hartnack & Co
United Kingdom
Over 6 years using the app
July 28, 2023

Jeff rocks! He totally helped me out! We have struggled to get Shopify live - we have been using Product Cart for over 10 years. with over 50K SKUS, lot to move over and a lot of change. Looking forward to expanding how we use BOLD!

CHAOS Fishing
United States
3 months using the app
June 27, 2023

The team was very helpful in guiding me through the personalization process and did some onsight demo work, our company decided to wait till we had more customer feedback before using the full personalization tools. Very grateful to Jeff at Bold Product.

All Season Apparel
United States
8 days using the app
December 9, 2022

Good option app and easy to use. Good fit for a light user. The only concern for us is it's kind of hard to manage the options if you have a highly complex option structure.

United States
Over 1 year using the app
August 22, 2023

Overall, I like the app. I've been using it for a few years. It handles most of what I need. Their team is very responsive and helpful whenever I have an issue, so I really appreciate that. I recommend giving this app a try!

United States
About 3 years using the app
March 28, 2023

Deelen was very helpful in getting my issue resolved! Super quick and friendly! I was able to get back to what I needed to ASAP.

Loan Gifts
United States
About 1 year using the app