Reviews (2,595)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

November 1, 2024

Great Support, patience and kind, we worked a couple of hours to fix the bug on my page.
Stop working after 5 years.

Eat Nourish
United States
Almost 6 years using the app
April 29, 2024

Great app, does exactly what you need it to do without any real issues at all. Not compatible with some wholesale apps, but they'll let you what you need the wholesale app devs to do to get it fixed.

Fuel Injector Connection
United States
About 7 years using the app
March 14, 2024

being able to request order notes for each item makes thing a lot eaiser.
The customer support was good.

Elegant Treats
United Kingdom
About 4 years using the app
June 30, 2024

Hard to use for a newbie, but an AMAZING team that always helps me out, even for non app related issues!

Custom MRES
United States
7 months using the app
Edited October 31, 2023

We are using this on our iPad kiosk sales site and we love it. Bold is really doing some cool things with Shopify apps, I wonder when Shopify will just decide to go ahead and buy them and roll their functionality into the Shopify core offering...

They really help out with their live chat support, too.

Lilitab
United States
Almost 10 years using the app
Edited October 21, 2024

Very easy to create customisation options for products. The team also responded quickly when we were facing issues.

CHOCOCRAFT
India
Almost 9 years using the app
Edited April 24, 2017

Good app! Does exactly as advertised! The customer service was excellent, MC was quick to help, easy to work with, and helped greatly in solving out issues.

Esks Shop
Canada
Almost 9 years using the app
Edited July 5, 2024

Good options app that after 8 years of using needs development. It doesn't work with Shopify Markets. Your option prices are either showing including VAT/TAX to everyone around the world, or they aren't. Also it doesn't work with Translator Apps, so your Product page descriptions etc are translated but your options aren't. If you are just selling in one country, with one tax system in one ...

Hartnack & Co
United Kingdom
Over 7 years using the app
February 22, 2016

Great application to use for creating input text and drop down menus. We are able to breakdown the inputs required from the customer line by line to get the info we require. We have seen an increase in sales due to the new functionality of the website.

support team is really helpful and are able to find solutions to a few teething problems I had. Back support is so important.

Engravingstrore
Australia
Almost 7 years using the app
Edited April 27, 2017

Our startup created one of the most complex shopping cart coding conflagrations, by integrating a highly customized Plug-In solution from Bold Commerce with specific permutations and complex product options. When we unexpectedly found ourselves with a rogue Developer unable to handle or professionally manage coding tasks, (compounded by an inadvertent error), we were met with graciousness and ...

Guildworksiabraham
United States
Almost 7 years using the app