SC Product Options , 2,525 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive customization capabilities, especially useful for stores with a large product range. It offers unlimited options, sets, and conditional logic, with recent upgrades simplifying setup and enhancing functionality. The support team is known for their quick and efficient problem-solving. The Dynamic List feature, which automatically applies Option Sets to new products, is a standout. Some merchants have reported occasional glitches and syncing issues, but these are typically resolved swiftly. The app's ability to manage Shopify's variant limit and offer unique features is highly valued, making it particularly beneficial for businesses offering customizable products.
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Extremely quick response, adaptation of resources, everything done the way we want, so far everything is wonderful, I recommend it!
A terrific solution for our needs, albeit at a high cost. Customer service is top notch and is usually able to solve any issues you have same day. Some of the settings for products have to be erased, otherwise values revert back to original. Really like the swatch options. If adjusting and tweaking settings was easier and if the price wasn't so high (50$ a month/600$ a year), I'd rate this as a 5 star app.
Update (8/10/2023): It sounds like Shopcircle (owner of the app) will soon be making things easier and more fluid for the user, as well as offering better monthly subscription rates. If this happens, my final rating is 5 stars.
The app performs as it should but the main reason for the good review is the support. You talk to a human on the live chat and not an AI bot and if chat can't sort it, the problem generally gets fixed within 24 hours by a developer.
Just want to thank Alina from shop circle/ bold products. Have had a issue on going for quite some time, She had it sorted in a day. Very good communication and super easy to deal with!
Thanks Alina
App combines features (file uploading etc) with the option/personalization, so helps save a few $$$. Also customer service is excellent and FAST
We have been using Bold Product Options since 2017. Its always worked well for us, the transition to Shop Circle was a bit rocky, but the team at Shop Circle lead by Dan, clearly cares and works to resolve issues.
We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it.
Thank you so much for recommending us! 🤩
All the best with your business,
Customer Success Team I Shop Circle
Helpful whenever you need support
Great app, been using it for years. Pleasant experience every time I've been in contact with them, especially from Haris and Deleen.
Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.
All the best,
Customer Success Team I Shop Circle
Easy to use the app and very customizable. I've had issues with other apps being too complicated and not streamlined well enough. The customer service is great and Mrunal really helped me out.
Thanks so much for sharing the experience you've had with our app. We're happy to have you as a user, and we'll continue doing our best to ensure you're fully satisfied with all we offer.
Our support team is always here and ready to assist you!
All the best,
Customer Success Team I Shop Circle
App is easy to use, works great for monogram options etc. and customer service is exceptional with quick resolves! Would definitely recommend this app!