Reviews (2,625)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

Edited April 20, 2015

This app was just what I was looking for to offer a variety of options for my melamine prayer plates & personalized placemats. I am impressed that I can change options quickly within the app instead of having to edit each individual product. The support staff was quick and efficient in responding to both my request to install the app as well as to fix an issue I was having once it was installed. I would definitely recommend this app and this company!!

Kids Placemats
United States
Almost 7 years using the app
February 12, 2015

Holly was focused on helping us with a problem and didn't give up until it was solved - all within the same day. When someone cares about a customer like that, and can do something to actually help, you can't ask for anything more. There is one challenge though - it's all done through email which at times is difficult for some of us, but I have to admit it worked just fine for me.

OneWorld Memorials
United States
Almost 7 years using the app
March 18, 2013

Fantastic App All The Way Around!!! On top of making it easy to offer simple options for our products, This app is allowing our vendors to offer customizable options that allow customers to create custom products based on the options they wish to offer, which opens up an entire new way for our customers to shop. This app is helping us to allow customers more incentive to shop with us compared to our competitors since our customers can create special custom products, unlike competition, which does not offer these types of abilities.

Extremely Stable, easy to use and HIGHLY RECOMMEND! *****

Wiccan Supplies, Witchcraft Supplies & Pagan Supplies Experts-Eclectic Artisans
United States
Over 6 years using the app
Edited July 18, 2023

Only great things to say about this app. Not only is the functionality what we need to let customers select a gift box option, the installation is simple. We had a few customizations that needed to be implemented which was handled quickly and professionally. Great communication with the developer. Five Stars all around.

Givethembeer
United States
Over 6 years using the app
April 23, 2013

The app has made it so easy to streamline customization of our products. With the excellent help of the shopify team we have achieved exactly what we desired to help set our business apart from others.

The Beer Lasso
United States
Over 6 years using the app
June 8, 2024

Super quick and helpful !

Cuppin's
Switzerland
About 4 years using the app
September 18, 2014

Bold Apps works great -- just as advertised! And BOLD Support has been super and very responsive to our needs. Recommend highly!

Every Child Jewelry
United States
Over 6 years using the app
September 24, 2013

3 days and so far a perfect addition. If you have any need for customer input upon a sale this is the best solution around. You could use Google Docs Forms but they look really unprofessional (but hey, it's free), or you can get a Premium service that looks great but gets expensive really quickly. Plus its one less workflow you need to worry about and for $10/month it's worth it.

Paddy and Co.
United States
Over 6 years using the app
Edited September 30, 2019

Nick and the team are always responsive and focus on resolving issues and requests quickly. We couldn't ask for better support!

GoodArt
United States
Over 6 years using the app
March 9, 2015

Great app, easy to use and the best one out there for product options management.

The support team is very responsive and friendly. There's a very particular feature we would like to have and they immediately offered to look into it and see if it can be customized in our store.

GlobopStore
United States
Over 6 years using the app