Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

February 16, 2024

Used to be a good plugin until today. My product option on my website suddenly not working. It was all ok all the while and we have zero clue what happened. I didn't notice this app was no longer under Bold until this happened. My team and I were trying to contact their support via email, chat, and any way we could. They greet you but when asking about our problem, they do not reply at all. My site relies heavily on this app and they are highly unprofessional when dealing with customers. This is not a free plugin so I do expect someone can help me solve the problem not creating a headache for me. Not recommend for anyone.

https://artincard.com/
Malaysia
About 4 years using the app
May 16, 2024

Really great, easy to use product options builder. Love that options can be created and used on multiple products without recreating the same option over and over, and that changes to the option then apply in bulk rather than manually changing each one - such a useful feature! Plus the support team are SO helpful, have been able to easily communicate with the team to implement the feature changes I requested. Very happy.

Wilma's Bakery
United Kingdom
11 days using the app
May 16, 2024

App works well once you have everything set up. Online chat help has been very useful.

Kind Mobility
United States
4 months using the app
June 24, 2024

Have been using this app for a long time. It's been a great experience. Their support team is also on point. I had a new store I needed this app added to and spoke to Harun Fazlagic who was awesome. They really care about their customers and will bend over backwards to assist.

Tones
United States
5 days using the app
June 25, 2024

Excellent app and great support that covers all of our needs and custom functionality is awesome.

Tomatosharp
Norway
About 2 months using the app
February 18, 2024

This app fills the gap left by Shopify's limited dropdown menu options. It's become an indispensable tool for us, offering functionalities we sorely needed but couldn't find elsewhere. Highly recommended!

Burger Motorsports Inc
United States
About 5 years using the app
May 22, 2024

Quick and prompt service. Have loved working with their help support

Bear & Roo
Canada
Over 1 year using the app
June 25, 2024

Harun and his team are doing a great job definitely the best app on Shopify. Wish I can give more stars.

Premier Sauna
United States
14 days using the app
January 22, 2024

This app solves most of our problems we were hoping it could, and customer service is helpful and prompt.

The new Dynamic List feature is great for us because we can have new products automatically have Option Sets applied to them rather than manually needing to select each new item within the app every time.

HockeyStickMan Canada
Canada
About 1 year using the app
September 1, 2024

Great support!

Dogs For The Earth
United States
12 days using the app