Reviews (2,629)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Great support team! They always respond fast and answer my questions!
I highly recommend this app to everyone!
Thanks so much for the review and the recommendation of Product Options! We appreciate that very much, and are so happy to hear that you're loving our support and our app. Thanks again!
By the way, your custom boxes and inserts are so lovely. And, the 1% pledge to the planet is an awesome initiative!
We have just started to use bold product options for all our personalised gifts and event decor. A few problems at the start but bold sorted this out straight away. Looking forward to using this option on the rest of our products soon. We now have all the customisation possibilities that we need.
The installation is tricky as we started it off ourselves but had to get the pros to do it for us in the end. But well worth the fee.
Overall, a decent app for anyone that wants the flexibility of personalisation for their products and easy to use once you get started. So 5* from us!
A hearty thank you to Ryan and the rest of the team who worked so swiftly to remedy an issue for me when I changed to the Impulse 2.0 theme! The pricing for add ons / gift wrap wasn't displaying in the cart until the customer went through the process of checking out. It was fixed promptly and with excellent communication throughout.
Thank you for the kind review. We are so happy that Ryan and team were there to help you. Thank you for choosing Bold!
Today, I received assistance from a helpful individual named ALINA. She was very accommodating and took the time to understand my needs. In addition, even though I am not proficient with computers, she successfully assisted me in correcting issues with my shop, which was no small feat.
I definitely recommend this app, the customer service is very helpful, they help fast and are very friendly and efficient!
We had a lot of problem, but it seams like bold have solved it. So for now the app works as it should.
The options needed some customization and improvements, the customer support was quick in resolving all the concerns.
Cheers to Dylan for all the help!
This app has all the features needed if you sell personalized or custom items! Had some issues getting it running smoothly on my particular theme, but Paul reached out and made sure everything was taken care of in a very timely manner. Great customer service and great app --- THANK YOU!
Sukh and Rony helped me resolve an issue quickly on my product options. I made some adjustments to an existsing option and left in some faulty conditions. Thank you Rony for for getting my options fixed
This is a great app. Does exactly what I need for.