Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

Edited January 28, 2019

Rony and nirav helped me with something I needed desperately and was the best! He went above and beyond the call of duty and I finally got my Shopify store exactly as wanted. Bold is the best app for anyone with intricate options

Zen Aroma Shop
United States
Over 1 year using the app
December 15, 2021

This app is great for managing products with a ton of different option choices. Their support team is also fantastic, shoutout to Jeff for handling my problems in a matter of minutes.

VoiceSuite
United States
Over 1 year using the app
Shop Circle replied December 20, 2021

Jeff is a rockstar, for sure! We've passed your kind words along to the team. :)

Thanks for your review - we hope you have a happy holiday season!

April 15, 2020

Great app, removes limitations for product options and customisation are easily accomplished by speaking to support, Daniel sorted everything for me in super quick time. highly recommended

The Charlwood Delivery
United Kingdom
Over 1 year using the app
May 10, 2013

Great app - exactly what I needed. Easy to install and use.

I had one small styling issue and they fixed it for me in just a few hours! Happy customer here.

Type & Love Paperie
United States
Over 1 year using the app
September 26, 2019

So far so good with this app. Really appreciate the ability to chat with support. Nir was very helpful!

pawprintshq.com
United States
Over 1 year using the app
Shop Circle replied September 27, 2019

We love hearing that you're enjoying our app; thanks so much for taking the time to leave us a review! Don't hesitate to reach out if you need any other assistance; we'd be more than happy to help again. :-)

July 9, 2019

Nice app. I was able to do what I envisioned. Created 3 option layers in just minutes. Tech support was fast and very friendly.

SwitchYourFilter.com
United States
Over 1 year using the app
Shop Circle replied July 10, 2019

Thank you for leaving us a review; we're happy to hear that you're enjoying the conditional logic feature of our app! Don't hesitate to reach out with any questions or comments - we'd love to help.

Love that you are promoting clean air and sustainable solutions! :-)

March 31, 2018

Each time I contact BOLD I’m blown away by the service I receive. I wish all my APPS could be from BOLD as if there are any problems they have the resources to resolve any issues, unlike any other APP I have found where support is usually very limited. Lawrence resolved my product options issue; the service was first class. Thank you!

Guitarbuild
United Kingdom
Over 1 year using the app
October 18, 2018

Were very helpful in installing the app and to resolve any issues I had with its setup and implementation. Look forward to expanding its use in my store.

2NDIMPRESSION
United States
Over 1 year using the app
September 8, 2016

Excellent app! and excellent customer service. Alexa helped me fix a problem in no time! Highly recommended!

Science Inspired Jewelry
Belgium
Over 1 year using the app
August 10, 2015

Excellent product, performs as advertised. I gave it 5 stars because the functionality is exactly what a custom based business such as mine needs. I have just launched my website and it wouldn't have been possible without BOLD!

Boutiquesassychic Com
United States
Over 1 year using the app