Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

December 3, 2013

This is a really great app. The conditional logic is essential for our delivery service and has made the ordering process (and our site administration) much simpler and cleaner. Really glad to have found Product Options and Bold Apps.

The Juice Laundry
United States
Over 1 year using the app
July 15, 2020

Amazing app and amazing customer service from Nir! I spoke to Nir or live chat and he was so so so helpful and helped me out so much! I wish I could have given him a tip! 10/10 service.

Pet Creations
United Kingdom
Over 1 year using the app
April 15, 2013

This app is amazing! Easy to use - configuring options and applying them store-wide is a breeze! And Shappify's support is without a doubt the best! Quick responses and always willing to go the extra mile.

If you only get one app for your Shopify store, then take my advice and get this one. Hands down the best.

Two Doves Printing Company
United States
Over 1 year using the app
February 22, 2017

Great app! and the Bold customer service is excellent. Keep up the great work 5 stars!

Somethingblueboutique
Canada
Over 1 year using the app
April 16, 2014

Top notch customer service. The app does everything you need it to do! Highly recommend it!

Alban Football
United States
Over 1 year using the app
July 24, 2017

Please, Please, Please don't get rid of this app!!!
My store hasn't launched yet, but it's well on it's way. This app has been a Godsend as we prepare our listings for our big launch.
The Product Option app is truly amazing and has made my life so much easier. Before installing the app, I had to figure out the most important details that I would need from customers, still not being able to list all the variants; I would then have to instruct customers to leave the extra info in the message box at checkout. It was so frustrating to only have the option of listing 100 variants which sounds like a lot, but really it isn't.

The Product Options app has delivered exactly what I needed for my product listings with no limitations. I can list as many options with changing prices for upgrades. The app has allowed my product listings to look cleaner and more professional. Now my customers don't have to worry about forgetting to add pertinent details regarding their customizations at checkout which also allows for more accuracy on our backend.

Thank you for this awesome app!!!

As far as customer service.....

I have only had to contact the support team once and the customer service provided was outstanding. I didn't like the way my product listings operated because when a customer selected from the upgraded options, the new price would show at the bottom of all of the details. This would make the customer have to scroll down each time to see the new price. The price also wasn't tallied up. Instead, pricing was shown separately for the extra add on's.

I really didn't like this and I contacted support through chat and I was helped immediately. The customer service rep placed me on hold and fixed the problem making the fixed price show beneath the products title. Also, when additional options were added, the rep made the pricing change as one price, not as additional add on's. I am so appreciative and thankful for this app and the support team and I would definitely recommend this app to other business owners.

Thank you!

Michelle S.

Jadore Mi Amour Couture
United States
Over 1 year using the app
January 21, 2014

If you are looking for a way to let your customers create a personalized item you will love this app. Easy to install, easy to use... for me it was a no brainer... Keep up the good work!

FireShop.be
Belgium
Over 1 year using the app
November 3, 2017

Hands down the best options app on Shopify that I have come across. The system is extremely user friendly. I am by no means a tech savvy person and was able to get this app to do exactly what I needed it to. The support staff was also extremely helpful. Thanks Bold!

Danger Close Armament
United States
Over 1 year using the app
September 26, 2013

Really like the app. Without it I wouldn't be on Shopify, as I need a lot more than 100 variants to get my product details out there, as there are a lot of selections. Nice integration into my site and easy to use. I needed some assistance with a layout change I wanted and the team from Bold Apps was there to help.

Blinds DIY - Canada
Canada
Over 1 year using the app
November 1, 2013

This app is a must for products with multiple options

White Rhino Products
United States
Over 1 year using the app