Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

February 7, 2020

Camila from Bold Commerce support helped me solve my technical issue very swiftly. This is the level of customer support all shopify apps should have!

Good See Co.
United States
Over 1 year using the app
March 22, 2023

I've had a great experience with this app so far for my apparel shop. I offer lots of color and size options and this has made my product pages look great and user friendly. I had a small issue with some options not coming through on orders but chatted with a rep (Jeff - thanks so much!) and got resolved immediately.

Light and Shine Boutique
Canada
Over 1 year using the app
November 15, 2017

Lawrence was so quick to fix a huge problem on my website just days before my launch! Very thankful for a quick response time and a resolved problem!!

South Of Libbie
United States
Over 1 year using the app
April 5, 2019

The conditional logic of this program is a welcome change to the many other apps in the store, and the colour swatches are super fun!

Fit 2 Fly
Canada
Over 1 year using the app
Shop Circle replied April 8, 2019

Thanks for your review! Your products look very high-quality, and I love the different fabric and design options. We're very glad you're enjoying the swatches!

February 6, 2014

This app is awesome! Allows you to offer so much more.

Virgin Hair Vendors
United States
Over 1 year using the app
December 12, 2018

I am building a online store that offers custom monogramming and I would not be able to offer my customers a quality experience without Bold Product Options. The app is amazing! In addition, I ran into a problem that I was not able to solve myself and so I asked customer service for help. Well, I can't say enough nice things about Rick. He responded kindly and promptly to my email. He took the time to answer each and every one of my questions and to give me solid, workable solutions. Thank you Rick! Thank you Bold Product Options!

Avemonde
United States
Over 1 year using the app
January 21, 2014

Excellent product which greatly enhances our Shopify store. We previously had customers reading through lists of options and indicating preferences in the notes. This was not working well and was costing us sales. Now we are far better organized and our customers have a much better experience.

Skinchanted
United States
Over 1 year using the app
May 22, 2017

Brilliant app. All of the items in my shop are personalised and this App made it easy for me to add all of the custom boxes I needed for each item. Customer support was amazing too. Thank you

Taylors Pretty Bespoke Gifts
United Kingdom
Over 1 year using the app
Edited April 24, 2016

It's hard to impress me but Bold Apps came through and IMPRESSED me! Our vinyl wall decal shop depends heavily on customizations. Without it our customers can't order our products. They installed the app quickly and got our shop running in no time at all. Check out the customizations by visiting our website www.stephenedwardgraphics.com

Update- We spent the weekend updating our entire site and adding more products. This is simply the best Shopify app that we have ever used. It allowed me to get all of our product options set in no time with no fuss

Stephenedwardgraphics
United States
Over 1 year using the app
November 11, 2013

This app has really helped me expand my stores selection. It's all still a work in progress but I am much more confident that I will be able to give my customers the same options that they receive when they meet with me at the farmer's market. My store wouldn't be functional without this app!

Simply Savory Olive Oil
United States
Over 1 year using the app