Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

April 7, 2014

The staff here are nothing short of amazing! They under promise and over deliver. This is what I can say about the product too.
I used the staff to shortcut my learning curve on installing the liquid into my shopify site. Once installed, the product was incredibly easy to play with. The design shows great care has been taken to make it extremely logical and flow very well with shopify. The functionalities are unsurpassed! I can't imagine why it took me so long to switch over from my old clunky site. I can't wait to launch my new website to my customers. It will be cleaner and very cool looking!

Superhelper
Hong Kong SAR
About 1 year using the app
August 30, 2017

Been using this app for only a few days now and Customer Support is AMAZING! Huge shout out to Shubhneet for his patience and support. Very glad we made the decision to purchase this app.

Parcelportland
United States
About 1 year using the app
January 9, 2014

Great App. Gives us great flexibility with our products and allows us to customize our jerseys for all of our teams. Have yet to be disappointed with a Bold Apps app!

Major League Ultimate
United States
About 1 year using the app
October 26, 2018

The process to install this app was easy, I just installed it on the wrong theme. I was assisted by Samuel and Nir who were extremely helpful on helping with the situation. I have yet to really use the app, but if it is as good as their Support team, I am in good hands.

samanthagracedesigns.com
United States
About 1 year using the app
Edited October 23, 2019

Dylan is one of the best "online chat techs" I have ever seen. Very patient, thorough and knows the product well. I appreciate having someone of this quality ( especially the patient part ) helping me out. Thanks Dylan!

Sonoma Champagne Sabers
United States
About 1 year using the app
December 20, 2017

I don't know why I ever hired a "Shopify Expert"... I just used this app and it is so user friends, but more importantly, the customer service is beyond any expectation and so swift. I highly recommend using this product and all things associated with the developers.

Serviceorprivacyplease
United States
About 1 year using the app
August 6, 2015

Does exactly what was promised, and even better, the support staff are great. They've been very patient answering my questions and they've even done some tweaks for me. Couldn't be happier!

From Hells Heart
Canada
About 1 year using the app
November 29, 2016

Awesome tool - it helped us adding a product option that customers can additionally choose for our newly launched Buckle & Seam website. Now customers can engrave their initials on their messenger bags and laptop sleeves! Awesome :)
You can check the option. https://www.buckleandseam.com/

Buckle Seam 2
Germany
About 1 year using the app
January 29, 2015

I'm a small business owner based in London, England. I'm developing my new website using Shopify and this App. In a few weeks it will replace my bespoke website for which I paid many thousands of Pounds and continue to pay substantial maintenance fees. I am selling passenger transportation services, not tee shirts or trainers - so I need a very comprehensive platform - which this app provides.'Product Options' gives me total control of sales 'engine' of my business. The support team at Bold Apps are prompt and very helpful and willing to make small tweaks on the fly for free. I am very impressed - thank you.

Silver Fleet Transfers Ltd
United Kingdom
About 1 year using the app
July 25, 2019

This app is awesome! It's robust yet easy to use and enable me to sell custom items with ease. The support is fantastic too!

Patty's Cakes and Desserts
United States
About 1 year using the app