Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

January 12, 2020

Don't bother - completely slows down your website! Options work fine, but makes the website load a lot slower.

QuoteMyWall
United Kingdom
3 days using the app
Shop Circle replied January 14, 2020

Hi there - we're so sorry to hear that you're finding our app is slowing down your website! Our Product Options specialist, Nick, has reached out to you as of yesterday and ...

January 24, 2016

This app exports your data from shopify servers to the bold app servers, there is no mention of this anywhere BEFORE you buy it. I was really unhappy with the security issues of this, there are implications if you want to be a compliant business and you are not specifying this in your privacy policy. How can you be accountable as a a business if you can't track where your data is going? I am ...

Sjk Testing Store
United Kingdom
2 days using the app
April 11, 2017

Bottom Line. BOLD Apps has one of the WORST customer service I have ever seen. I have reported them to their Shopify Account Manager and I truly hope that Shopify forces them to up their game. If I install a trial I should be able to get tech support immediately. Not send a dozen emails that go unanswered and then have to wait a minimum of 48 hours to schedule a call with someone (which is only a ...

Vapequeen
Canada
2 days using the app
January 14, 2017

This app was the worst i have ever dealt with in all of my years of web development. It took me over 5 hours to try and install this app with the amount of customization that was required. After the 5 hours of work It still would not work for me, I was getting errors left, right and centre. There were no options showing up after I installe this app, when I select 'add to cart' I was getting more ...

Jmarie Clothing
Ireland
1 day using the app
Edited September 25, 2018

A bit of a letdown

I had high hopes for this app. We have over 100 products in our online store, each product can have a choice of 8 colours and each colour has an image assigned to it of the product. As standard when you click the colour the image changes and shows you exactly what the product looks like in real time.

When using this app you would need to create a colour 'set' and manually type ...

Kustom Kit Gym Equipment
United Kingdom
1 day using the app
December 9, 2015

Where do i start? This app has the potential to be awesome, but the install and poor customer service ruined it for me. I have a little experience with code but the install instructions sucked and when I tried to get help it took them about a week to respond to my issue and by that time I had removed the app. I considered paying the $40 to have them install but I read reviews saying it still didn ...

Simply Sleep
United States
1 day using the app
Edited October 27, 2015

Installation is a nightmare. Don't recommend!!!!!

Cancelled Everything and will go else where.

Tried to contact customer service for over two months with no response.

Dovedesigns Com
United States
1 day using the app
December 12, 2018

I have given you 2 chances to make this right, i have installed this app 2 months ago and uninstalled it for the unprofessional slow customer service, then I have reinstalled it 48 hours ago and i can still see why i uninstalled this app 2 months ago.

What a shame, my only risk was losing $9.99, would never download any of your products ever again even if its a good functional app, if you have a ...

RPM MOTORSPORT LTD.
Canada
About 18 hours using the app
May 23, 2019

After paying for the app I was sent the following from them when asking for a refund due to them not able to work on my particular theme.

We are afraid and Sorry to inform you that, it's not possible to answer your question perfectly because we do not have any idea about any third party app or third party theme compatibility.

We do not 100% guarantee any App will work on any theme as there are ...

The Stampers Box
South Africa
About 15 hours using the app
September 28, 2016

I was unable to run the app because I encountered some serious problems.

First of all to install the qpp you need to manually change a lot of files. It wasn;t big of a problem for me but it may be very troublesome for less experienced users.

Second of all, after installing the app its control panel turned out to be very unresponsive and chaotic.
> It didn't let me close a bold "bold install ...

Lavello
United Kingdom
About 3 hours using the app