Reviews (2,595)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

January 6, 2014

Nice app but fairly time-consuming to make required liquid updates, unless you want to pay more to have this done for you. I'm still in the midst of installation, but from what I can tell this looks like an awesome app which will be hugely beneficial to both our site and business.

FreshCrib
United States
About 2 months using the app
May 19, 2015

I really like this app! It's exactly what I was searching for. I manufacture premium silk pillowcases and sleep accessories to help career women unwind and wake up refreshed-- & we offer monogramming on certain products as an upgrade. With this app we were able to include this option on our new Shopify store without any issues and the installation was simple! Great job!

RESTore Silk
United States
About 2 months using the app
July 16, 2014

User friendly and very flexible app. Surely the best of his kind!
Plus, its compatible with the Quantity Break app... A powerful combo!
Unanticipated complexity with the integration but they provide awesome support.
With the free 14 days trial, you can't be wrong.

Petite Loop
Canada
About 2 months using the app
September 15, 2021

Alina and the support crew have helped me out every single time I've had an issue with the install on both of my stores. The app does what I need it to do and the UI is easy to understand. Reasons it's not a full five-star app: It is challenging to make the app work correctly with an AJAX cart. I've had the BOLD team do the code install several times and once or twice it seems like it stops working for unknown reasons. This is offset by the killer support team at BOLD. The other issue is customizability. The display settings are rather limited and while the app has a field for custom CSS, it would be really cool if you could do it through the UI. Silver lining: I've learned a lot about CSS by trying to get my options to look the way I want them to. Still not quite there but I'm getting closer! If there were a few more display options in the app it would be five stars easily.

Skill Board
United States
About 2 months using the app
October 18, 2015

This program has been great to use. It is relatively easy to update the options feature. The only downside is we would have to get the site recoded if we changed themes.

2 Chicks With Chocolate
United States
About 2 months using the app
June 18, 2015

Am a newbie to this, product options seems to be a necessity for us as we have a lot of info to track with each order, looks like we need "Exporter" to get all the option information over to QB where we manage the order flow once its in manufacturing. There are simple tricks like creating an option which calls up a shopify product item and drops it into the order, which then dumps out into QB just as needed.

Greg Aanes Furniture
United States
About 1 month using the app
Edited September 25, 2019

Customer service was great and I love the easy customization of the app. I had issues with stripping the extra information off the order but that was a shopify issue not a product options issue.

The Happy Homebody
United States
About 1 month using the app
Shop Circle replied September 27, 2019

Hi there, thanks so much for taking the time to leave us a review! We're so glad to hear you're loving our Product Options app and being able to customize it to fit your store's needs. We're very sorry about the issues you ran into!

Please let us know if we can assist in any other way. :-)

November 28, 2014

My shop contains products with various options. This app was ideal for that.

Apparelicious
Australia
About 1 month using the app
Edited July 26, 2017

Received a call from Paul. Will give a more thorough review once I get it set up. Jim V.

Test3dpic
United States
About 1 month using the app
January 14, 2020

I just added personalized products to my store, this app is really helpful for setting up my products. Their customer service is excellent and extremely fast in responding! I think some of the option layouts could be a bit better, though.

Animal Spaces
United States
30 days using the app