Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

January 19, 2016

The support crew at BOLD is outstanding. They did minor customizations for me, they were quick, they were helpful, and they were friendly. Interacting with BOLD felt like working with close colleagues. Oh...And the app is excellent too! :-)

Incredi Bull
Canada
About 1 year using the app
February 19, 2019

The app is great. Provided a solution for creating our assortment box customization. Customer service is amazing. Just had a nearly hour long session with Challi who walked me through the setup. Great patience. And when I asked for something the app didn't do she said, no problem, we'll customize it for you no charge. How nice is that.

HNINA Gourmet
United States
About 1 year using the app
November 28, 2014

Don't know what the reviewer under me is talking about, I've had prompt, courteous and perfect support from email one and on thanksgiving as well.

Mimic Cables
United States
About 1 year using the app
March 11, 2016

Awesome app we use this is both our ecom websites. www.vapecity.ca and www.xitcorporate.com.

Vapecity 3
Canada
About 1 year using the app
October 7, 2016

We have been using this product for almost a year and are very happy with the flexibility it offers. Being able to have so many variations has allowed us to offer a high degree of customization that our customers appreciate. The image uploader tool saves us a lot of time as well.

The only downside is limit of 100 variants per item. This is a restriction imposed by Shopify and not Bold, but keep this in mind when researching this product.

Interstrata
Canada
About 1 year using the app
March 30, 2014

Perfect! I could not run my store without it. I give it a A+++++ and 100 stars!

Theocratic Service Aids
United States
About 1 year using the app
July 4, 2018

Great app and the Bold team are super helpful. Have helped me with lots of tweaks today to get it all looking great

thanks MC and Snigdha!

Bkd Online
United Kingdom
About 1 year using the app
May 18, 2014

Product options is amazing! Was able to do exactly what I needed, which is offer one extra product to each of my existing products. It's really easy to use and the customer service is remarkable. They really went out of their way to make sure it was working specifically to my requirements. My shop wouldn't be the same without this app! Thank you Bold Apps!!!

Sparkk Shop
Australia
About 1 year using the app
December 22, 2016

Unbeatable customer support! Fast and quick and one of the easiest companies to deal with. We had and issue with having several different product options that included a various price per each item and this app was the way to tackle our problem.

M Racks
United States
About 1 year using the app
September 6, 2014

Great app and fantastic support.
Premium install needed some help getting working with our theme. Bold Apps support where quick and responsive in getting them done.

Thanks. Would recommend. as gives some fantastic flexibility with product options and pricing variants.

www.onDrone.com

onDrone LTD
United Kingdom
About 1 year using the app