Reviews (2,631)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

July 18, 2018

Using this app for a while and in my opinion it is a best app in the market. Very easy to create an options, variations and so on. When you need a help - customer service works very well. Had a minor problems but they fixed quickly. Last time tried to contact via chat and had a great conversation with Gury who helped me. Here is no doubts - easy 5 stars.

National Engraver
United Kingdom
About 2 years using the app
January 7, 2019

Perfect app for my store!
And I was helped by wonderful Ankur with the settings for my site, the best support I ever received!
5 stars for Ankur and the service!

Trappbutiken.se
Sweden
About 2 years using the app
November 23, 2017

This App is great for offering package options to products on your eshop. I had some trouble installing because I use a custom shop theme, but Warren and the rest of the Support team at BOLD got this app up and running in no time. And within a week of Black Friday no less! A+++

Surreal Makeup
United States
About 2 years using the app
April 13, 2018

Can you give a 10 Star Review on a 5 Star Review Scale? If so count me in!

We choose Shopify for it's combination of simplicity and being able to scale up if need be. (fingers crossed) Well Shopify's variants do not play well in the computer sector. We wanted the ability to add customization to all of our products we sell. Shopify does allow this but it sees each variant as a separate product, where you have to add a qty for each variant. That does not work for us and would have been a mess.
Bold's Product Options added the flexibility of adding the Options the way we wanted and still allowing us to use Shopify's inventory management system.

Thank you Bold Team for your quick response time every time we needed it!
You kept us from considering other platforms due to Shopify's weak customization of the products!

Bravo to Bold!

Tekrefurbs
United States
About 2 years using the app
Edited September 9, 2021

the Apps works well and the support is outstanding (special thanks to Jeff from Customer Merchant Success and Dylan Bach)! Thanks for helping!

lttr-poetry | Jana Wilzhoff
Germany
About 2 years using the app
May 14, 2018

The customer service is awesome for this app. I've just chatted with Guri and within 2 minutes my issue was sorted. I've had the same experience in the past few months with other customer service agents as well.

Would definitely recommend.

Doisy Dam 2
United Kingdom
About 2 years using the app
May 10, 2016

Love this feature. Makes my store run super easy!

Rocket Shirts
United States
About 2 years using the app
September 6, 2016

Although they didn’t offer everything I wanted Bold product options definitely deserves a great review for performing where it matters – tech support! I had issues with the self-install on a premium theme and found the pro-install service spot on. Making full use of product options premium features I did come across a couple of bugs but both got resolved. No.1 shortcoming for me is the fact that if you have options on a product that effect base price, you don’t get a ‘from’ price on the product thumbnails within collections pages (it just shows base price e.g. '$50' rather than 'From $50') – not the best customer experience if those options can dramatically affect the final purchase price. Sort that out and you'll get a 5th star :)

Planbcreations
United Kingdom
About 2 years using the app
October 28, 2019

Excellent product options app! Also received very prompt help from Chintan when I had a question. Highly recommend!

My Computer is My Canvas
United States
About 2 years using the app
Shop Circle replied October 30, 2019

Thanks ver much for the kind words about Product Options and our support specialists! We're glad to hear that you're loving our app - please let us know if you have any other questions about it, as we'd love to help you out again.

April 8, 2020

Incredibly useful app that runs circles around the integrated Shopify variants / recommended accessories.

Plus, Bold has the best customer support in all of Shopifyland.

Ss Brewtech
United States
About 2 years using the app