Reviews (2,631)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Great service and works great for us! Support is awesome and we are looking at some of the Bold Apps for other parts of our system as well. Keep up the great work!
Without this app, we wouldn't be able to function online properly. Because all our items are custom made, we needed an app we could rely on. The installation took some time, so, for the minimal cost (vs. my own time and frustration), I had the BOLD team install it.
Their support is top-notch and they have gone above and beyond to help us implement these options into the Shopify Order Printer, which even Shopify wouldn't help us with.
Overall, I have been extremely impressed with anything BOLD has to offer.
I love this app but there is a major problem and the reason I left a 3-star review instead of a 5-star review. When ever I add options to a product I have to go through this lengthy trial and error process to get it to show on the page. It includes changing the last 2 digits of the cache params as instructed by Bold (window.BOLD.common.cacheParams.options) and having to add and remove the product from the bold options page in the app. I have to do this 10-20 times before the options show on the live site. SOOOOO SICK OF IT. I love the app, it is unfortunate this problem has not been resolved.
We are using this up to show extra options on product page but I am very disappointed because app does not sync well and I have to do that all the time manually. Also can not sync all collections I have so I can not put 2000 product in collection, I have to add product manually each time I need options which takes forever.
This app is great - it has performed really well for us over the years - upgrading to 2.0 version does have its challenges but customer service team does a great job of assisting.
This is one of the best apps we have used on Shopify - for creating versatile product options, it can't be beat! The support team (especially MC) is super helpful as well. Highly recommend this app and the Bold Commerce team :)
Product options is a complicated app. On one hand, it adds a much needed feature to Shopify, and does it in a way that works well. I get the sense that a lot of the frustrations with the app are tied to the fact that Shopify doesn't make it easy to fully integrate into their existing product. If you want to do anything more than just simple options, be prepared to get some help from BOLD. The upside is, Bold is wonderful to work with (Shout out to Alan), really attentive, and helps wherever they can with really quick turnaround times.
It's not perfect, but it's the best option on the app store today.
Parminder the Ninja (image picture) was able to complete my issue quickly and painless. I needed to display the varient i added on the top of my products to the bottom of the product. This was done through the chat option, no call or email needed! Thank you.
Thank you so much Bold team !!!! :D
I really like this app. It is an elegant solution to options using conditional logic. I did have a hard time finding part of the code - due to my template, so I contacted support. I was helped by Nir, who was friendly and proficient. He helped me solve a problem I struggled with for hours - in minutes. I would highly recommend Bold Product Options to handle your option needs.