Reviews (2,631)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
Refine
-
By rating
I want to say thank you to Rushit and Subhneet's at support in Bold Commerce. There customer support is great. They were very fast in responding to issues and fixing it. Thanks
I tested out a number of solutions for providing a custom product building experience and this is the one we went with. The interface is easy to use and powerful enough for complex customization flows. The way options with pricing are displayed is the nicest I saw and on top of that they have support for custom styling. I contacted support to discuss more complex integrations as part of our decision making process and they were absolutely amazing!
Jeff was incredible in helping us work through an issue we had with the app after applying a recent update to our store. Really appreciate the white glove service today!
Hello,
We are thrilled to hear that you had such a positive experience with our team member, Jeff! It's his dedication to service like this that helps set us apart. Your kind words truly inspire us to always strive to deliver excellent customer service.
However, should you encounter any more issues in the future, please do not hesitate to reach out to us. We're always here and ready to help to ensure the smooth running of your store.
Thank you for choosing Bold Product Options. Your feedback is highly appreciated and will help us in continuously improving our services for you.
Best Regards,
The Shop Circle team
This is a great app and fantastic service getting it installed and upgraded really quickly. I couldn't have done my product modifications without it.
I love this product options app!!! Also, Bold installed the app in my theme very quickly, upon request, so I could get started! I needed it because I have a lot of personalized products in my store. The condition feature works perfectly for all of my specialized situations!!! So glad this app was available for customizations...very easy to use if you understand logic/conditional statement flow! Thank you!
First off, the product itself works amazingly well! It really allows me to run my site the way that works the best for our customers, which is always a good thing...but this review is about the support provided by Tim and Zach L when I screwed up the liquid code on my site after I switched the theme over.....Man, those guys killed it and worked sooooo hard and were incredibly responsive and knowledgeable about the problem (that I created), and were realistic about the possibility that there might not be a whole lot that they can do to fix my cart problems, but again, they worked all day and got everything up and running perfectly and I couldn't be more grateful to the entire Bold team!!! Great Product, but the Customer Service is the really story here. They were second to none!!! Thanks guys!!
Customer support have been very helpful, thank you to Deelen! I have several websites and am now going to roll this app out across all of them!
It is so easy to use this app and it has all the features I needed.
The customer support is also amazing! They give me a quick response and it has the live chat so when you need their support, they are right there to help you.
The tech support agent (Nir) resolved my problem so quickly and beyond my expectation :)
Other apps will take ages to respond though!!
Thanks so much for taking the time to write us a review; we're really happy to hear that the app fits what your business needs, and that you've been happy with our support!
The Product Options App is a life saver. It allows our customers to order custom wall decals and shirts from our online store http://www.segraphics-store.com. The group at Bold Apps did an amazing job helping us integrate the tool into our online store....since purchasing the App products have started flying off the store shelves!
We love this app! It was easy to install and works perfectly. It does exactly what we want it to do.