Reviews (2,595)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.
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It didn't work out for me. There was so many steps to do, I was about to give up halfway because there things that are different than what they instructs, names that are different on my liquid. I feel like I already messing it up but decided to work through it and maybe it was just me freaking out because I don't have any experience in html. In the end, I found out i did butchered it, all that hard work and I its messed up. I was frustrated in the end. I am not paying 40 dollars for someone to do it especially when I am still paying them monthly for it. I am removing the app and finding something else.
Thanks anyway
One would naturally assume that, by uninstalling an app, you'd also be removing the code that the app set up on your site...wouldn't you? I uninstalled this app but all of the test buttons and other code i experimented with through this app have remained stuck on my site. Not being a programmer, i've got no idea what changes this app has permanently made and where i'd find them in my code to remove them. Really, really unhappy.
And to make matters worse, i can't install the app again to try and undo the changes through their own interface.
Terrible app, doesn't even offer a preview of the uploaded photo. Requires "extra customization" for that. You can't install a Bold app without encoutering problems and having to contact support, they are really the worst app company by far. And as if that's not enough, when you uninstall a Bold app from your store, its stays on your site because it's still in the code, so you have to waste even more time with support to get rid of it. Avoid Bold apps like the plague unless you want to waste your time with support and mess up your site's code. Most apps out there install in one click, and you're done. Not Bold apps.
Hi there. We're very sorry to hear about the issue that you've been having; we attempted to reach out via email but we'd absolutely love to discuss this further over the phone if you'd like! We hope that things are in a better place now, but please let us know if there's anything further that we can do to help out.
Worst product option app out there, it works very badly and it slows down your site quite a lot. Do not recommend
customer service is zero. They had me on hold for 20 minutes then forwarded to voicemail amazing customer care.
Hello there. I just wanted to thank you for your review and sincerely apologize that you had a bad experience with our phone service. We strive to provide the highest-quality service experience for all of our customers, which is why we offer live chat and email support as additional contact options which sometimes result in faster responses.
I'm glad we were able to answer your question, however do understand you have decided to move forward with another application. Should you decide to use Bold Product Options again in the future, we'd love the opportunity to rectify your customer service experience with us.
We wish you the best of luck with your store!
They want you to buy 3 apps to make a bogo offer, what kind of scam is that?
Tried to make it work on our website and when we checked "automatic install", it broke our theme. Really not cool - hopefully you can fix this ASAP. In the meantime : uninstalled!
Hi there! We have reached out through email to try and sort things out as soon as possible. We can always schedule a call and help you with the installation. Whenever you run the auto-install, please note to always make a duplicate theme. We will continue to try and get in touch. Thank you for your time.