Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

March 3, 2018

Great app and great support, works so much better than other similar apps which I've tried and looks amazing!

Modu Lighting
United Kingdom
About 1 year using the app
June 27, 2023

This App had made cross-sells and up-sells a breeze. Jeff was fantastic to work with on support. Thanks for your help!

Wolf Tooth Components
United States
About 1 year using the app
Shop Circle replied June 28, 2023

Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team, particularly Jeff, hit the mark for you.

Have a lovely day,
Customer Success Team | Shop Circle

November 26, 2014

This app is FABULOUS! Easy to use, great functionality and the support behind it could not be better. They even helped clean up the look in our theme at no extra charge. I have and will continue to encourage my friends to use the Shopify/Bold Apps combination.

Stadium Prints USA
United States
About 1 year using the app
November 4, 2014

This app is a game-changer. Where before I had to list a bunch of different variants, I can now apply changes across items - amazing. Also, got the upgrade for the conditional logic and it has made collecting custom information a breeze - before I had to collect it in a notes field in my checkout area where most people forgot to enter it, and I'd have to track it down after the sale (a real pain). This app does it all elegantly and well. And the Bold Apps support team is AMAZING. I had some integration trouble with my theme and one of their support guys stayed late to work through it with me. If I could give them ten stars, I would.

Haywire Letterpress
United States
About 1 year using the app
May 1, 2019

The app is good for creating the options. The support is quick and good. The app is worth a trial and can be used if suits the needs.

Sturdy Sports
Australia
About 1 year using the app
Shop Circle replied May 7, 2019

Hi! Thanks for the review. If you have anything that you'd like for us to help with going forward, please feel free to reach out to us again!

May 10, 2015

If we could give less than 1 star we would. Variants are not shown on the checkout page. So when a customer orders a product they will not see exactly what they are ordering, this will cause lots of abandoned checkouts like we have been experiencing. Customer service will get back to you within a day or so but as far as actually helping, you are on your own.

Original Ugg Boots
Australia
About 1 year using the app
October 15, 2021

Too pricy compare to its competitors. I wish they could work on the price to bring to to a more reasonable level.

Oxa Leather
United States
About 1 year using the app
October 11, 2016

Our most valuable app. We provide custom aprons and needed a platform which allow our clients to custom on spot. This app is great and there support is amazing!
www.theapronguys.com

The Apron Guys
Australia
About 1 year using the app
December 15, 2015

Great App and great support! My problem was solved in a short time! 5*

Prokeepers
Romania
About 1 year using the app
May 22, 2014

The app is great and they have an outstanding costumer service. Easy to install, and if there is any troubleshoot you'll get full support from the guys at Boldapps.

Happy to recomend it.

SomosCiclistas.com
Mexico
About 1 year using the app