Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Bold has such an awesome team. I'll always pick a BOLD app over another app if BOLD offers it. They are outstanding and a big part of our e-commerce success. Shout out to MC Guénette for making our site menu look amazing!
Compared to 5 years ago when i started to use Bold Product Options, support now has improved significantly.
They can now install product options to your current theme within the day. They also respond to inquiries and requests in a few mins. It was very different compared to before. I am happy with the service.
Hi there, thank you for your feedback. We're sorry to hear that there were issues integrating Product Options and Product Upsell together.
We've attempted to reach out to you via email, but we would be more than happy to discuss the issues you have been facing further over the phone if you'd like! Just let us know if there's a time that works for you so that we can get this taken care of for you.
Great addition! This is a feature that should be baked into Shopify but im glad BOLD Apps stepped up. Makes it somewhat easy to add more complicated custom orders (after a bit of a learning curve)
Support has been very prompt, although i had to resort to using their Installation Service to get it working on my theme. Not too pricey however.
Their custom builder application is what i might look to in the future. Good job.
Be warned, this app promises to be all that. You really require an additional $500-$700 of capital available to spend with the 3rd party developer to make this app truly shine. The folks at Bold say they know how to tweak it but everything costs money with them.
Hey guys, big thanks you to Holly and Derek for helping getting this app coded on our site. First class service from you guys. Early days for me as I'm new to Shopify but really excited by what this app can do and looking forward to getting my teeth into it.
Fantastic app! Makes it so easy to setup all of my custom box mod options. Nothing else is comparable!
Very helpful and responsive. We love all of their products so far! Looking forward to using more in the future.
Products options work well. Would be nice if the app generated custom SKUs based on the options though.
We use Bold Product Options and Bold Recurring Orders together - Nir and Ashley helped complete the set up - we Love Bold Apps - they are helping our business grow!
17 Dec 2019 - I have to again downgrade the rating for this app. I am trying to create product options and app does not save the options. Which means all the work lost. It's been two hours trying to fix this and is a very common problem with the app. It is one of the busiest periods for us. We pay all year round for this app and we need the most it stops working.
I have updated my review as finally, the customer service managed to solve my problem. Hope it works well from here. Thanks
Extremely frustrating app. It does not add products and keep showing the original product price. Contacting Bold is almost impossible. It keeps asking for a password before we can even ask a question.
Hello there. I am very sorry to hear that you are having troubles with our app! I noticed that one of our specialists had reached out to you yesterday in order to try and figure out what could be going wrong from within the app.
Please check your email and let us know how we can best contact you so we may be able to assist in fixing this issue! We would very much like to get this solved for you.
Hope to hear from you soon!