Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

August 14, 2018

Bold went above and beyond over and over - our theme is little complicated and has snazzy ajax based features requiring a bit more work than the basic install. Lawrence helped install the app into our theme and as little bugs came up, he addressed them incredibly quickly.

We spent some time trying to use free product option apps, and honestly regret wasting the time. Bold Options is THE extra options app to use on shopify, especially considering their incredible customer service and expert dev team.

Thank you so much Bold, thank you Lawrence.

Jamesmichelle
United States
Almost 5 years using the app
April 18, 2017

Tamer really helped us out when we needed to launch in less than 24 hours. He did exactly what we asked and was timely and helpful. App works great for our complicated conditional variants. Also a great way to sort of bypass Shopify's 100 variant limit. Highly recommend! And thanks again Tamer!

Adsondemand
United States
Almost 5 years using the app
March 7, 2014

Just installed premium version which is the $19.99 a month. Currently premium version of this app is the only way to add conditional logic to your product options i.e. having the options selected affect price or having different choices trigger further options. You have 2 options for installing it. One ids to do it yourself with instructions and the other is to pay them to install it which I think is $25 for regular and $50 for premium version.

I installed it myself which isn't to hard if you have fooled around with even basic code stuff before. I'm myself am a copy and paste guy and this install is pretty much all copy and paste. But it is not easy. When I tested it I did have one issue and had to go back and figure out where I messed up.

As far as how it works so far so good. I am looking for it to do something a bit more complex so I'm waiting for support to get back to me on that. 24 hours and I still haven't heard back yet:( That would be my only quibble. You can customize the look of the options to match your site's colors and what not so that's a plus.

I will post update when I have fully put it through it's paces.

Floral Assist
United States
About 2 months using the app
Edited August 8, 2020

We use it on the our site called https://theskinmantra.com where we sell laptop and macbook skins , decals and sleeves.
This product although not too fancy in appearance, is fantastic while implementing. I had required their support once in installing and the support I received was quite prompt.

Thanks

Theskinmantra2
India
Almost 5 years using the app
November 30, 2018

Great APP!! When I have questions or if an issue arises MC usually handles all my tech support via email. She does a great job communicating and handling up on business. Their live chat feature is great! Their live chat rep Rony just walked me through the painstaking task of trouble shooting with ease. Im proud to have Rony and MC on my team :) Great work!

Mag-Bar
United States
Almost 5 years using the app
December 31, 2020

I create personalized artwork and require a lot of information from buyers before I can begin a project. I am so relieved to have an app like Bold to help me gather it in my Shopify site - saves me SO much extra legwork. I haven't had any issues using the app, but there was a situation where I couldn't get the desired boxes to align properly with my theme. Their customer service team was very hands-on and quick to respond, even on a holiday! I would highly recommend!

The Paw Prints Princess
United States
About 2 months using the app
Shop Circle replied January 12, 2021

Thank you so much for the thoughtful review! Couldn't be happier to hear that Bold Product Options and our team was able to save you time and work implementing customization options on your site.

July 6, 2016

Great app, once you figure out how simple it is to use it is a great way to addd options with simplicity to your Shopify store, we love it at Speed Media, saves us tons of time!

Speed Media
United States
Almost 5 years using the app
August 25, 2020

Awesome customer service got what I needed to be done super quick. Nir was the one who helped me out and was excellent.

Cartoon Pawtraits
New Zealand
About 2 months using the app
February 1, 2019

Nir was excellent!!! He provided exceptional service. I was struggling to set up conditional logic for my online store for over a week. He set it all up for me exactly how I needed it to be. Thanks again!!!

Gemelli Fashion
United States
About 2 months using the app
May 24, 2023

Laufend Server Probleme , lädt und lädt und bleibt dann hängen, lief früher viel flüssiger. habe schon viele stunden arbeit investiert, die dann umsonst waren weil die app nichts übernommen hat bzw. Probleme hatte.

Raumausstatter Conrad
Germany
Over 4 years using the app