Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

April 18, 2019

Best app, great app, support perfect!
Very good, I will recommend it to my friends
Thank you so much!

AzBetter
Vietnam
11 months using the app
Shop Circle replied April 24, 2019

Thanks for the kind words! We're always happy to help out, so feel free to reach out if there's anything else you need in the future! You have some really cool rings on your store, by the way! The firefighter rings look awesome.

July 29, 2014

Not only a great app, a great team for any needed support. We tested a couple of Bold Apps and settled on Product Options as it best solved our needs. We contacted their support team a few times and received prompt replies. Highly recommend Bold Apps! Canadian made too!

Skevik Skis
Canada
11 months using the app
February 10, 2014

Customer Service was great! the installation was done within 12 hours of purchasing the app! talk about service! I closed a shop with shopify in the past because of the variants issue with products that need to be customized. well i love the ease and comfort level i had with shopify and this app just saved me from having to do tons of work having a site built or moved! now my customers can really customize there products and i can be paid for those customization

modzwarehouse
United States
11 months using the app
August 22, 2018

Loving this app so far. The options are really great and the support is amazing! I wish I knew about it much sooner. I would have created my whole store with this app instead of integrating with shopify variants. Still working great though.

Kelly Teegarden
United States
11 months using the app
April 29, 2020

I needed this APP for my Homepage..
I downloaded it and i was so confused because there was so much things!

But it's good that you have great support. Jericho helped me a lot and was really nice to me!

Thank you for this great app!

And Jericho .. Thank you =)

Saiya-Me
United Kingdom
11 months using the app
May 3, 2023

hi I will like to thanks deelen he did an awesome job and quick response from him thanks again Deelen

Citypineembroidery
United States
11 months using the app
January 11, 2019

Using the app for about a year now. Love it. Has made me solid amount of money and will continue to do so in the future. The support is quick, friendly and highly competent. Would recommend this app to everyone.

KittySensations
United States
11 months using the app
March 6, 2014

Awesome APP-Easy to use-great and fast customer support.
highly recommend

customcasemart
United States
11 months using the app
September 19, 2019

We have been using the Product Option by Bold app for nearly a year. We are a large eComm site (for women’s fashion) with over 10,000 active product SKUs. Most of these products have very complicated option requirement as we heavily customize these products as per customer’s needs. The options a customer selects triggers a cascade of additional option because of the type of customizations we allow.

We looked at and evaluated a number of apps and came to a conclusion that no other app can really support the types of customization needs we have.

What was specially important for us is their customer service. The went over and above in solving a obscure need we had. The team seemed to be working round the clock on our ticket and handled each communication very very professionally.

I would HIGHLY recommend this team not just for their product but for awesome customer support

Pure Elegance
United States
11 months using the app
Shop Circle replied September 23, 2019

We LOVE hearing about our customers' successes with our apps - thank you so much for sharing your store's needs and how you came to use Bold Product Options! We sincerely appreciate this very kind review, and are so glad to hear that our app fits your business' needs, with so many products!

April 18, 2016

Great app! Our business has a large base of gifters and this has become an integral part to our store. Happy to have it, keep up the good work.

Cube Spruce
United States
11 months using the app