Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Had an issue with pbb not connecting to my new store theme. I reached out to Shopify asking to see if something was done wrong on my end; all within 24hrs a Shopify rep reached out to a PBB rep, which in return reached out to me and literally fixed everything for me. Absolutely no confusion and everything fixed so quickly! Recommend Bold for personalized options for listings!
Danni and MC were extremely helpful during our entire conversation. Our first ticket quickly expanded into many different questions, and they did a great job communicating their progress on the ticket, as well as identifying any further information they needed from us. I could not be more happy with the help we received! We are very happy with the Bold support, and that is greatly due to Danni and MC's customer service. Thanks again!
Cody & Guri were a huge help!!! When ever I need help they are quick & thorough! This app is an awesome way to make extra money on your products.
Thanks for the great customer service.
Excellent app, with a perfect customer support. Thanks to Navjot and Sukhjeet for the fast and efficient help !
Hello there! Thank you so much for the review; we're really happy to hear that you're enjoying the app so far, and have had a great experience with our customer support team.
Please let us know if we can help with anything else!
Thank you for taking care of issues and making the difference!
Now it looks more professional thanks to Shubhneet and Nicholas.
It has been awesome how you guys take care of the issues.
Thanks a lot with much appreciation..
Jericho found another potential issue and fixed it!
That is a great customer service!
Alina is nice and respond quickly! Thank you all.
Bold is always quick to respond and help with any codings needs, fantastic product and support. Highly recommended.
I used this app to set up options on my online store. I love it but i want to be able to have one selection box for three choices and at the moment the app doesnt allow it. My Guru was Cody whom was very he;pful.
Initially had a bad experience - Was contacted immediately by support after leaving a review for them to assist
I must say after 48 hours of emails and calls it seems a lot better - ill keep my eye on the system and update my review accordingly but so far so good and great service from MC and the team
Best options for a store with more than 100 variants - save me hours on loading products. Use it in all my stores.