Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

December 3, 2019

Excellent app, with a perfect customer support. Thanks to Navjot and Sukhjeet for the fast and efficient help !

Bluedigo
France
Over 2 years using the app
Shop Circle replied December 3, 2019

Hello there! Thank you so much for the review; we're really happy to hear that you're enjoying the app so far, and have had a great experience with our customer support team.

Please let us know if we can help with anything else!

Edited November 12, 2020

Thank you for taking care of issues and making the difference!
Now it looks more professional thanks to Shubhneet and Nicholas.
It has been awesome how you guys take care of the issues.
Thanks a lot with much appreciation..
Jericho found another potential issue and fixed it!
That is a great customer service!
Alina is nice and respond quickly! Thank you all.

5shiki
United States
Over 2 years using the app
November 28, 2018

Bold is always quick to respond and help with any codings needs, fantastic product and support. Highly recommended.

Evolve Bikes Canada
Canada
Over 2 years using the app
November 27, 2018

I used this app to set up options on my online store. I love it but i want to be able to have one selection box for three choices and at the moment the app doesnt allow it. My Guru was Cody whom was very he;pful.

By Sir Tony
United States
Over 2 years using the app
Edited October 26, 2018

Initially had a bad experience - Was contacted immediately by support after leaving a review for them to assist

I must say after 48 hours of emails and calls it seems a lot better - ill keep my eye on the system and update my review accordingly but so far so good and great service from MC and the team

Car Enhancements UK
United Kingdom
Over 2 years using the app
July 9, 2016

Best options for a store with more than 100 variants - save me hours on loading products. Use it in all my stores.

Hardies Fresh Foods
United States
Over 2 years using the app
Edited May 9, 2017

This App was exactly what our business needed. I literally couldn't run my business without it! We sell highly customizable high-end flutes, lots of options, and our clients wouldn't have it any other way. Bold's Product options app is easy to use, the interface is easy to understand, and the support has been fast, easy, and inexpensive (when we needed some custom work done). Really great app!

Flute Center Of New York 2
United States
Over 2 years using the app
May 23, 2016

Wouldnt be able to run my store without this app! Absolutely essential and great!!

Gotham Cookies
United States
Over 2 years using the app
March 30, 2017

OK so I am on the highest paid plan, but all I have to say is that my website could not function without it. I have many variants and hundreds of products. This app allowed me to add this options to the products simultaneously! This saved me months of work trying to add options to each product which is what you could only do with Shopify. Also I can add different options for specific collections. I also have an option on every product with delivery dates that my customers can choose along with price variations for the weekend deliveries. I have 3-4 months worth of dates, everyday I delete one date, which means my customers cannot order for the next day. This is so brilliant because it can happen across my entire product range in a minute! I absolutely love Product Options by Bold. Just check out one of my products and you'll see the many options to choose.

Newcakes
United Kingdom
Over 2 years using the app
August 18, 2017

Working with Bold has been great since we started our store. They were the first app that we installed and our customers have loved it ever since. The options are super easy to update and the professional look and feel of our site has never been better. They are truly a must have for any shop that wants to provide their customers a real enjoyable shopping experience. Also, their support and customer service is excellent-Shout out to Alexa!!

My Party Saver
United States
Over 2 years using the app