Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

Edited November 29, 2018

Rony Guri was ABSOLUTELY AWESOME and very patient with me. They took the time to help me address the issue and he FIXED it. :)

Happy Customer.

Raye's Mustard
United States
Almost 2 years using the app
December 31, 2021

Best support I've received on a 3rd party integrated app. Their live chat feature is amazing and allows you to capture the complete value of their product.

Axial
United States
Almost 2 years using the app
Shop Circle replied January 4, 2022

Thank you so much for your review! We really appreciate your feedback. :)

Thanks for choosing Bold!

February 25, 2014

I would definitely recommend this app. It has allowed me to offer the multiple options i need for my products and it's easy to use!!!

little black box, LLC
United States
Over 1 year using the app
January 17, 2018

Extremely helpful. I got stuck with some dynamic pricing and was helped straight away - when it got even more difficult for the technician I was moved to Tier 2 and problem solved. Shubhneet and Lawrence thanks for your help!

Almacustomdesigns
Australia
Almost 2 years using the app
October 25, 2016

Amazing app! Installation was a little hard but still understandable.
Had some problems with the site after installing but the amazing support team has been very responsive and fixed the problems asap!
Thanks to Garrett & Alexa!

Tech Warehouse My
Malaysia
Almost 2 years using the app
Edited November 22, 2019

BOLD is a great company. We sell high end furniture and needed a way to present custom options to our customers. After a lot of research we decided on BOLD Options and they’ve been great to work with. The software is easy to use and their support is great... highly recommend!

Club Furniture 2017
United States
Almost 2 years using the app
September 5, 2015

We haven't done a ton of work with this app yet, but so far it's the only thing that has provided a simple and accurate way to solve a problem we had been having for a while. The monthly price tag is a bit tough to swallow, but I'm hoping that it proves itself worthwhile in the long run. We tried to do the liquid set-up ourselves, but got stuck toward the end. We opted to have one of their team members install it for us. They were quick, courteous, and offered further help if we need it. Great customer service! I would definitely recommend this app, as well as the team behind it!

Him Clothing
United States
Almost 2 years using the app
Edited March 4, 2019

With more than 350 products that have multiple options... this has application has been a total lifesaver! Thanks, Bold!

Kilnfrog Com
United States
Almost 2 years using the app
April 30, 2019

Bold Product Options worked like a charm for what we needed on our site. We tried several different apps prior to Bold (simply because of the price), but going with Bold is worth it! Top notch customer service (Rick, Nick, Marty, and Val are rockstars!) and just the ease of the app interface surpasses the others. If you're contemplating if this is the right app for your commerce site, just give it a try and you'll be convinced.

the k+k project
United States
Almost 2 years using the app
Shop Circle replied May 4, 2019

Thanks very much for the review! We're so happy to hear that our support superstars were able to help with any questions or issues you had. Let us know if you need anything else, and best of luck with the relaunch of your store!

August 11, 2022

Not only is the app really great, but the service is absolutely incredible. Nicholas helped me on multiple occasions with code issues with a previous app and due to a custom theme. He went above and beyond my expectations and delivered everything in record time. I highly recommend using this product.

MosterMoster
Denmark
Almost 2 years using the app