Reviews (2,631)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

February 8, 2016

Hi,

Only started using the product option app, great customer service from Bold and the app is user friendly.We will be progressing our store with this app

Darren

Hydraulicstore
Ireland
10 months using the app
February 9, 2014

Excellent app. This is one app that I would say I NEED for my store. Easy to use, lots of options and good customization. Well worth it.

MKB Engraving
Australia
10 months using the app
April 2, 2013

The Product Option App was the perfect solution to my problem. I wanted to know how people heard about our special offer, but only on certain products. And, I wanted to make this field mandatory. This App worked beautifully.

The service I received from Shappify was amazing. I submitted my request over the Easter long-weekend and the work was completed early Monday afternoon. Thanks Shappify for solving my problems.

Star Store
Canada
10 months using the app
November 7, 2013

The app is great. The customer service, however, is exceptional. Thanks for your help and your patience Michael.

Derby Vinyl
United States
9 months using the app
April 18, 2015

Product Options has allowed us to easily allow our customers to customize our product offering.

It is easy to setup options and assign them to products. In cart editing is a very nice feature

Support is very helpful. We encountered a small issue with our implementation. Support was able to locate it and resolve it quickly and efficiently.

Highly recommended, especially for shops which sell a single product with various accessories and options available.

Automatic Chicken Coop Door - Coop Tender
United States
9 months using the app
May 8, 2016

BOLD is a fantastic App! Easy to navigate, makes customisation a simple pleasure. Fantastic for the beginner. 10 out of 10. Love it!

Lapaperpassion Au
Australia
9 months using the app
February 3, 2018

Just took a little while to get used to the app. Once you get hang of it. Great app will recommend to a friend. Thank the team.

Topspin Tennis Store
Canada
9 months using the app
Edited April 11, 2024

Paul & Hamza provide us with excellent service .. amazing team!!

Blue Hand Home
United States
9 months using the app
November 25, 2015

So far I like the app. I do recommend this.

Canvas Layout
United States
9 months using the app
July 20, 2020

Great customer service all around. J. Buhler did a wonderful job with fixing my website. I truly appreciate it.

sabas.roo
Romania
9 months using the app