Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

November 25, 2015

So far I like the app. I do recommend this.

Canvas Layout
United States
9 months using the app
July 20, 2020

Great customer service all around. J. Buhler did a wonderful job with fixing my website. I truly appreciate it.

sabas.roo
Romania
9 months using the app
June 24, 2014

Fantastic app and very helpful people! Thank you

iamvape.com
United Kingdom
9 months using the app
February 10, 2014

Great app and great customer service

KeySmart - Free Your Pocket
United States
9 months using the app
March 3, 2014

This App is exactly what I need to make my business run with ease!

Klick & Klasp!
United States
9 months using the app
Edited February 27, 2018

We've just started using the Product Options app and so far have been very impressed.... the setup was easy, learning the program was quick and easy, and performing the actions is very simple and straightforward even for someone who's not extremely tech savvy such as me! Great app and their customer service was outstanding!

Wayne- beaukisses.com

Beaukisses Com
United States
9 months using the app
January 12, 2015

Super fast installation-very impressed!!! Much better features to give my customers more freedom in picking out their product!!! Love this app!!!

The Lavender Lily
United States
9 months using the app
October 3, 2014

This is a really great add-on to Shopify. I'm using the Shopify variants so I can add variant images and mixing Product Options from Bold for the more 'bespoke' needs. I offer engraved jewellery products and the maximum engraving size varies across the product range. This is going to save a lot of headaches for me where customers want chapter and verse engraving on a piece that only takes 3 characters! It will greatly improve the customer experience. It also offers me some simply upsell solutions. Great app and couldn't work without it.

Cremation Jewellery UK
United Kingdom
9 months using the app
November 24, 2018

Thanks Cody and Guri for big help today! App really meets my needs and with their great support, I am giving you a big recommendation on this app!

Rawax s.r.o.
Slovakia
9 months using the app
April 20, 2015

Our store gives costumers the unique chance to support a foundation of their choice when they're purchasing one of our handmade accessories. Without the help of Product Options and their wonderful Support team, it wouldn't have been possible!

Great app! We truly recommend it!

Alltrueistic
United States
9 months using the app