Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

January 29, 2019

Jonnathan is best with the service. Help me with the refund so quick I glad I used the app. Thank you for your service

MoMo Lunchbox
United States
9 months using the app
September 29, 2023

100% recommend adding this to your shop!

Superhuman Remedy
United States
9 months using the app
August 1, 2017

We love this app! finally, this is exactly what we were looking for! Product Options by Bold is Amazing! It’s really seamless and works exactly as advertised. We have been using it for a few weeks now and we have had no problems. Looks like a lot of effort went into making features that actually work. I would definitely recommend this app to anyone on Shopify. We look forward to seeing more apps come from y’all!

From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!

Brooklyn Fixed Gear
United States
9 months using the app
November 21, 2018

GURI IS THE BEST! Very fast and helpful we love this app and it is totally worth the monthly cost!!!!

Envious Custom Apparel
United States
9 months using the app
December 15, 2018

We're now offering gift wrap options on products where it's helpful to customers buying their chess sets on ChessHouse. Thanks MC and Rick for helping make sure it was installed right for this first Bold option!

Chess House
United States
9 months using the app
May 16, 2014

Great app! Using it on my second Shopify store. Highly recommended!

Jonathan Marc Jewelry
United States
9 months using the app
October 13, 2017

To be honest, I am more of a phone person so it took me awhile to get on board with this whole email method. However, I have found that Bold is very responsive and very helpful. I still wish I could talk to someone sometimes, but if I hang in there my questions get answered. My latest issue was pretty complicated and Warren really went above and beyond to help me fix the situation. Outstanding customer service--just have to get used to the email!

Little Mountain Bindery
United States
9 months using the app
Edited December 15, 2022

I used this app to create product options. I launched my website today and had an issue with one of the products. Deelen from Bold help me via chat room in a very efficient and timely manner. He was able to help me solve my issue. Thank you Deelen!

BELOW THE BLUE
United States
9 months using the app
May 1, 2013

Yes, this is as cool as you think it is. I am impressed. I have been beating my head against the "wall" for a couple of years and think I have found my answer. Everyone I have interacted with from Shappify has been great. I am in... all in!

Cross Bags
United States
9 months using the app
October 10, 2018

Pros: Very comfortable and well-organized application, has many very useful features and a lot of different kinds of the fields. Cons: price

Makemyset
United States
9 months using the app