Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

June 15, 2015

I just had the most amazing experience with Michael at support. I was trying to do some fancy nested conditional logic and it wasn't working. He actually took the time to do it for me and stuck around until it was working. He also helped with 2 other issues I was having.

In general I've been able to do everything I want with this app, it's really powerful.

I wish the app supported adding pictures to each option, that's an extra $900 one time customization. But other than that i'm thrilled with the app and not going back.

Efy Tal Jewelry
United States
18 days using the app
June 28, 2015

This APP is so useful!! Within the first 2 days we had multiple orders. Thank you :)

Oatandmill
Canada
Over 1 year using the app
Edited May 25, 2016

Works great! I am able to create all my product and embroidery options for my customers that I need. Thank you from Crown Minky Blankets. www.crownminky.com

Crown Minky
Canada
Over 1 year using the app
July 17, 2020

My website needed many issues to be fixed in terms of appending the add on pricing, and styling formatting issues.

Main issues were fixed quickly by Grant, and other formatting issues took slightly longer, but were finally resolved well by Rony.

Appreciate the help and would highly recommend this!

GULP
Singapore
Over 1 year using the app
October 2, 2018

I downloaded this app to be able to add variations to my listing to make the shopping experience better and more customer friendly. I had issues with the beta install and had to contact Guri in customer service for some help getting things up and running. He was great and worked through the issue with me. Five stars for Guri, my chat guru!

The Daughter Who Sews
United States
Over 1 year using the app
August 2, 2019

Just started setting up my Shopify store and needed a reasonably cost effective way to handle multiple product options. I've been happy with Bold Product Options, and Simran and Rick have been so supportive in helping me get Product Options setup and running. Thanks guys!!!

PensInkAnna
United States
Over 1 year using the app
Shop Circle replied August 6, 2019

Hi there! Thanks so much for your review. We're excited to hear that you enjoy our app and the support that has come with it. Simran and Rick are fantastic reps and I'm not surprised to see them mentioned here :)

We look forward to working with you again in the future!

November 6, 2018

The app was fantastic - the only app that could do what we were looking for, we had thousands of option sets that we needed to apply and this one was the only way we could do it. Zachary from support was amazing thru out the whole process and helped in anyway he could to ensure we were 100% happy with the end result.

Very impressed with both the app and the service!

Strømmen Direct
Norway
Over 1 year using the app
February 5, 2020

Bold's Options is a great add on for Shopify and the support staff is amazing! Looking forward to seeing everything Product Options has to offer.

AIAB Card Breaks
United States
Over 1 year using the app
Edited March 24, 2016

I had some problems using this app at the beginning because it was new to me. With Tamer's help the problems that I encountered were solved. He was patient and helpful. He complied with my request and I was satisfied with the outcome.

Overall, the support workers who helped me were accommodating.

Thanks,
Mercy

Is there"s a discount to complete the features? it needs to upgrade to get the features. i thought 9.99 is complete

Keepsakeprints
United States
Over 1 year using the app
October 25, 2017

MC at Bold did a great job answering my questions and helping me with a few little problems (that were all caused by me). I would highly recommend MC, great attitude and a pleasure to work with.

Studio Bianco
Australia
Over 1 year using the app