Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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After a quick and easy installation by the Bold team (Thanks, Noah!), I jumped in and was able to add the options I wanted within a few minutes. The app is very intuitive and the process of adding options to individual products or an entire collection is ridiculously simple. I'll be ditching the stock variants to use conditional logic options in this app soon. If you're on the fence or shopping around, don't waste any more time. -Grant
Hello,
take this app since 2 years,
but not there a lot of problems since orders from 08.11.2022. Can you repair it?
Just shows me [FILTERED]. Thanks
Thanks so much for writing in with your feedback. Our team has recently made some significant changes to our infrastructure to help with stability and better serve your needs going forward. Our team has reached out to you to confirm these updates have been applied, and make sure everything is working well for you. Please let us know if you have any other issues. We are always happy to help!
Another great servie Chat with Mona, awesome help great app!
So far so good, really helps our brand!
The customer service has been amazing, a big shout out to Priyanka, you were a great help! Stay safe and wash your hands!!!!
Had some issues with the install. Cody - Online help, was awesome got it all straightened out and back on track. The customer support is top notch!!!
Ahmed was Extremely helpful in setting up on my theme. Responsive if questions are asked. Any issues were resolved very quickly.
This app has allowed us to move past the limitations of not having enough variants to cover our necessary customization options. Very grateful for this app and what it has allowed us to accomplish!
Quick and easy fix for an option set that was not showing up on a product. Customer service reps name was Rebecca. Pleasant experience for sure!
Hi there! Thanks so much for the review; we're very happy to hear Rebecca was able to help you ,and that it was a quick fix. We're available if you need anything else :)
I have had this app running on my site now for over three months, and I love it! It needed some customisation out of the box to suit my requirements. All this work was completed Nick who was always very professional and an absolute joy to deal with! Excellent response time, work was on point, and I never had to over explain for what I needed doing. 5 Stars to the app and 5 star customer service. Highly recommended
Hey there, thank you so much for the review! We're happy to hear you've been enjoying the app for the past few months, and we hope you continue to!
It's great to hear that Nick was able to help you with the customizations you were looking for in order to elevate the app so it better suited your store. :-)
Please let us know if we can assist with anything else! Thanks again for the detailed review.
Smiljan is a great, fast responder who solved my issue immediately!
Great app and awesome support!
Bold delivers. Very happy customer.