Reviews (2,595)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

November 17, 2017

Oh My Gosh! I love, love, love the Product Options App. It has made my ecommerce site, www.thepenguinrev.net come to life. My whole business revolves around using customer's own digital images on my products so having the option to upload whatever images they desire is an absolute necessity.

And adding Product Options to my site was soooo easy. I was kinda concerned because I have a LOT of ...

Thepenguinrevolution
United States
Over 1 year using the app
July 13, 2016

Critical app for my business. Couldn't be online without it.

Black Velvet Sydney
Australia
Over 1 year using the app
Edited August 30, 2019

This app has helped us bring in much more revenue and allowed us to expand our customizable product line. Customers love it! Brenda was a great help with the installation process. Thanks Brenda!

Advanced Sportswear
United States
Over 1 year using the app
Shop Circle replied August 30, 2019

Hi there! We're so happy to hear that you've been enjoying our Product Options app in order to expand your product line. We love hearing that our merchants are succeeding, so ...

Edited September 12, 2019

After a year being with the app and managing lots of frustration with previous bad experience with BOLD, I'm now actually trying to come away from this app mainly due to the poor level of customer service I have experienced over the last 2 weeks when requesting a copy, paste and check process.

The service model is friendly and personable but lacks the attentiveness, knowledge and support ...

TOPSTRING
United Kingdom
Over 1 year using the app
Shop Circle replied September 13, 2019

Hello there! Thank you so much for taking the time to leave us this feedback; it really helps us evaluate what we are doing and where we need to improve, and completely ...

July 21, 2020

Love this app. Very easy to install and has all the features I need. I had one tiny little problem with formatting how the total prices show, but Nirav was able to fix it immediately and now it works great. Thanks so much.

mission: HERO
United States
Over 1 year using the app
May 10, 2015

If we could give less than 1 star we would. Variants are not shown on the checkout page. So when a customer orders a product they will not see exactly what they are ordering, this will cause lots of abandoned checkouts like we have been experiencing. Customer service will get back to you within a day or so but as far as actually helping, you are on your own.

Original Ugg Boots
Australia
About 1 year using the app
March 2, 2016

We were able to set up multiple options for all our products in minutes. This application is an absolute Must if you need additional options on your products.

I'd also like to point out the installation instructions were well laid out and easy to follow. We ran into a minor snaffu with our template code and their staff identified and fixed the problem really quickly.

Thank you BOLD for being ...

Bcracingusa Com
United States
Over 1 year using the app
Edited June 8, 2016

Very nice app!
Awesome support team!
I hope to rate eight rating stars!

Japanese Style Com
Japan
Over 1 year using the app
July 13, 2013

Perfect Shopify App and works great with bulk discounts! MUST BUY!

NAT&FELIX
United Kingdom
17 days using the app
December 6, 2018

We used this app to create an enrollment form with a few priced options. It was very easy to use although we had a little issue during the setup. Val from the support team was great, she responded every email very quickly, fixed the issue for us and was super patient and nice every step of the way!

EpicEnduro
Mexico
Over 1 year using the app