SC Product Options

Have been using this app for around a year. It works well to replace the variants but has one major flaw. Every time I add a new product the options do not show up automatically. I have emailed support numerous times and I have been directed to change a number in my theme code to reset the cache. This works sometimes but not all the time. Sometimes when I need to add a product in a pinch I cannot get the options to show and I have to wait for support to fix it. I have emailed numerous times and never gotten a solution that actually works all the time.

To start out with we are using a suite of Bold apps. Customer Pricing, Product Options, Product Upsell, Loyalty Points, Product Discount and Bold Brain. All of the apps working together have allowed us to expand and manage multiple aspects of our business. Customer Pricing allows us to target specific customer groups for professional discount programs by industry. We use targeted marketing to promote registering for the special discount programs. The customers in these groups are tagged and see adjusted pricing as soon as they login to the store. The ease at which the discounting is handled has encouraged the users in these groups to purchasing more frequently.

The majority of our catalog is customized or personalized and requires a degree of complexity in presenting the various offerings. Product Options allows us to manage those complex products. Product Upsell allows us to present complementary products when specific products are purchased, Product Discount allows us to create BOGOs, Sales and special promotions all designed to increase revenue. Loyalty Points allows us to build interest and repeat business. All of these apps working together have helped to increase activity in the store. The fact that they are all Bold apps makes them easy to manage and gives us access to the excellent Bold support team. Paul a team member was extremely helpful.

This is a great app that provided the additional custom product options we needed, and the support is Priceless! We had a client site that needed to be built with 100s of products in a handful of days and we made the dealine #Boldsavedtheday Thank YOU Rony and Navjot!!

Great service as always. Prompt reply with professional team and developer regardless of time zone. Keep up the good work!

These guys are good. Their support is good.

We sell baby stuff: https://www.audreyandme.com.au/

Their app helps a LOT!

This is an incredible app with some GREAT features. And it does ALMOST everything we want it to do. Only reason it doesn't get 5 stars is because there is some room to improve (which their reps have even said is in the works). Additionally, the tech support for this app is INCREDIBLE!! I would give them 4.9 stars (only wish they were a little quicker, but usually within 24hrs.....I'm impatient). Samuel L was super helpful on our last inquiry, which was probably SUPER easy for him but gave us the attention and consideration that made us feel comfortable. As our experience with this app grows, we will definitely provide more reviews. Great app for stores that offer lots of customization and options. OUTSTANDING tech support!!!

Nir was awesome, only reason I chose bold, support it stellar. Support is critical in getting this set up correctly. Nir knows the app! Give him a raise!!

Oh My Gosh! I love, love, love the Product Options App. It has made my ecommerce site, www.thepenguinrev.net come to life. My whole business revolves around using customer's own digital images on my products so having the option to upload whatever images they desire is an absolute necessity.

And adding Product Options to my site was soooo easy. I was kinda concerned because I have a LOT of products that I offer and just the thought of having to modify each of those individually was causing me stress. Thankfully, your staff was sooooo helpful in getting me up and running...in one afternoon. It took a couple more days to tweak it, but now it's perfection and I can't imagine my Shopify store without the Product Options App.

Thanks a whole bunch and a lot.

Brenda K Moore
The Penguin Revolution
www.thepenguinrev.net

Your product staff team is the best! Honestly, I don't remember who initially assisted me in getting my shop up and running with Product Options but whoever it was Stayed On The Line with me for several hours making sure I understood How to make things work and Why they are supposed to work. They assisted me over the next couple of days to figure out why I had products that weren't working, helped me modify the Shopify Liquid Template so everything looked Just the way I wanted it to. I bow to your awesome expertise.

Critical app for my business. Couldn't be online without it.

This app has helped us bring in much more revenue and allowed us to expand our customizable product line. Customers love it! Brenda was a great help with the installation process. Thanks Brenda!