Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

Edited November 19, 2017

Good design Some hiccups so you have to be persistent with support if you want good results.

Blocksboards
Canada
8 months using the app
August 22, 2018

Ok so, I have been driving myself crazy trying to figure out how to offer packs on my site but only allowing specific options. I spoke to Brenden from Bold and he helped me solve my problem super fast. By far the best support I have had with apps! Thanks Bold

Sawdust Embers
United States
8 months using the app
January 28, 2014

We absolutely love this app! It has allowed us to create exactly what we wanted in a website when other hosting services didn't have the options we needed available. Set up was done quickly. We couldn't be happier!

The Orange Door Boutique
United States
8 months using the app
September 10, 2018

So esy to use and just Charles from support help me, he was amazing and helped me work out how to move to the left of the screen. Thank you so much

XLR8
Australia
8 months using the app
April 22, 2020

Excellente application, le builder est complet et permet une multitude de choix.
Service client réactif et top ( Thanks Mayank and the team :-) )
Merci a vous

lacaveduvip
France
7 months using the app
Edited December 30, 2020

I use this app for options and to add different types of text to enhance my site. Bold Commerce product options basically kept me from losing my products because I could have more than 3 options. They took their time to teach me as well as make changes to help me when I needed help. They have a great staff and great service. I would especially like to thank Dylan for their help as well as showing me how to make changes myself. Their service and product get five stars from me. Thank you Bold!!! I used them a second time and their support continues to be great. Their product is perfect for my companies needs.

Pure Energy Bikes
United States
7 months using the app
July 16, 2014

This app is a lifesaver! User friendly and customer support is great. Does everything I need it to and more!

Hazelfly
United States
7 months using the app
May 13, 2020

I had an issue with the position of the option and Rushi got Roni to help me. And Roni did a fantastic job at tackling the issue, he successfully moved the input box to where I wanted and even made custom css so the input box is below the label. He also pointed to me where the files that needed to be edited were and gave me advice on CSS. This is the best customer support I have ever have.

Big props to Roni for being knowledgeable and helpful. He is the best. I'm subscribing to this app because of the awesome customer support I received.

Dripped | Personalized Meaningful Jewelry
United States
7 months using the app
August 7, 2013

This App is the best. I have product option on all my products and this makes adding options so easy. Well done
www.macskins.com.au

MacBook Pro Retina Skins MacBook Pro Skins MacBook Air Skins MacBook Skins with Apple cut out - Macskins Australia
United States
7 months using the app
Edited May 27, 2020

Vighnesh, Laurel and almost everybody that i was talking to for help made my day. Not only works this app like a charm, The customer support is out of this world. 11/10 for Bold and the crew!

Lets Dough it
Netherlands
7 months using the app