Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

April 26, 2014

This is a great app! Exactly what our store needed to personalize our products. Straight forward installation instructions and the support team is there if you have questions. The app interface is flexible and easy to use. Great job Bold team!

Check out our store to see the personalization in action - corksandconfetti.com

Corks & Confetti
Canada
7 months using the app
July 7, 2014

This app is so good ! easy to use and make extra sales with its options.

Love it.

fancysteel
Australia
7 months using the app
December 10, 2015

I went through several "Free" apps before I found the Bold product. Simply put, the free apps did not work; the Bold app did, and does. I love the flexibility to add numerous options for my customers and actually have those options translate to the check out and payment pages. The price is reasonable and in my case just one sale will pay for the app for a whole month. I highly recommend the Product Options app by Bold Commerce.

Maxx Fogg
United States
7 months using the app
January 16, 2017

I didn't have any trouble setting it up, and when i ran into a few difficult things to edit in later on - their support has been there time and time again to offer excellent options and implement them effectively. Its no wonder we use Bold for their multitude of apps, Cheers!

Suppluxe
United States
7 months using the app
June 17, 2016

We have used this app for several months now and it really does save time! Very easy to use and the customer support team is very responsive. Would recommend if you have lots of variations of products.

Magneteyes Uk
United Kingdom
7 months using the app
June 20, 2018

We love this app! It was easy to install and works perfectly. It does exactly what we want it to do and the support is excellent!!

Colmedica
Colombia
7 months using the app
March 12, 2019

The application works very well, and the after-sales service is just EXCEPTIONAL!
Thanks to the team for your follow-up, do not change anything!

Lovely bouledogue
France
7 months using the app
Shop Circle replied March 14, 2019

Thank you for the review! Please don't hesitate to reach out to us if you need any more assistance. By the way, I love that dinosaur headdress and the pyjamas you sell. Your models are adorable. :-)

Edited January 20, 2015

Love the app! It really helps create a user-friendly e-commerce experience and allows customers to easily select product options and completely personalize their purchases. It was easy to install and it's really easy to use.

The Daily Monogram
United States
7 months using the app
January 20, 2017

We had some trouble with a specific feature of our store and Product Options but we received great support from Alexa and Danni, they did a great job and everything is running smoothly!

Avellana 2
Mexico
7 months using the app
October 14, 2016

Nothing but good times and great customer support!

Plyco Online
Australia
7 months using the app