Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

Edited February 20, 2019

Great app. I added my options as I wanted them to my products successfully. I even had the option to customize them. The automated installation process didn't work at the beginning ( I believe this was because of my theme), but the support team of BOLD app helped me on that and they had it fixed in less than 12 hours!! The support was excellent. Totally recommended

Leo. intown
United Kingdom
6 months using the app
June 23, 2020

App works great. Needed some assistance so I started a chat. Naman was able to help and everything works!!

Panda General Store Hawaii
United States
6 months using the app
Edited September 15, 2017

Very helpful customer support! The app is great for add on products or different variations of a product. The user interface is really easy to work as well.

Attachment Kings
United States
6 months using the app
August 12, 2013

Fantastic app. Makes life with shoppify so much easier.

Cleanroom NW
United States
6 months using the app
November 4, 2017

I got a quick and very competent support. At the end it was great experience and I will recommend this company as a very professional service provider.

Testgfbme
Germany
6 months using the app
June 27, 2013

I am not one to write a review whether negative or positive BUT the customer service Shappify provides is intense and in a world with dead customer service, they outshined anyone!

Thanks for all your help!

Outer Vapes
United States
6 months using the app
January 4, 2018

Installed Product Options and very happy with the app. Easy to use plus they give you a 30 day free trial to test the app out and see if its a right fit for your store. I got a little stuck installing the app but luckily Paul was right there to help me out and get me through it !

Blue Line Innovations
United States
6 months using the app
October 21, 2022

This is app is really amazing. It really helped our business and the support is really amazing. They were able to fix the issues very quickly. I LOVE this app

Smiles To Your Door
United States
6 months using the app
Shop Circle replied October 21, 2022

Thank you for the great review! We’re so glad to be a part of your store's success and are happy to support you in your growth. Thanks for choosing Bold!

June 19, 2014

This is the PERFECT app for products that require personalization. I have searched many apps and this one is far greater than any other.

Uniquely You Gifts
United States
6 months using the app
June 21, 2013

When setting up our store we received great help from the Support team. They checked everything and even made some improvements without us even asking!

gobecon
Canada
6 months using the app