Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

June 27, 2013

I am not one to write a review whether negative or positive BUT the customer service Shappify provides is intense and in a world with dead customer service, they outshined anyone!

Thanks for all your help!

Outer Vapes
United States
6 months using the app
January 4, 2018

Installed Product Options and very happy with the app. Easy to use plus they give you a 30 day free trial to test the app out and see if its a right fit for your store. I got a little stuck installing the app but luckily Paul was right there to help me out and get me through it !

Blue Line Innovations
United States
6 months using the app
October 21, 2022

This is app is really amazing. It really helped our business and the support is really amazing. They were able to fix the issues very quickly. I LOVE this app

Smiles To Your Door
United States
6 months using the app
Shop Circle replied October 21, 2022

Thank you for the great review! We’re so glad to be a part of your store's success and are happy to support you in your growth. Thanks for choosing Bold!

June 19, 2014

This is the PERFECT app for products that require personalization. I have searched many apps and this one is far greater than any other.

Uniquely You Gifts
United States
6 months using the app
June 21, 2013

When setting up our store we received great help from the Support team. They checked everything and even made some improvements without us even asking!

gobecon
Canada
6 months using the app
April 12, 2019

We recently started selling our handmade accents online and this app has helped tremendously. Nirav took time to understand and create some of the custom pages I struggled with and he did so quickly and patiently. Thanks Bold Team!

Dixie Sensations
United States
6 months using the app
Shop Circle replied April 15, 2019

Thanks for your review; we're happy to hear that Product Options has been suiting your business' needs! We're always available to help to the best of our abilities; don't hesitate to reach out if you have any other questions or comments.

By the way, I really love the way you use different materials to create beautiful decor; your horseshoe pieces are so unique!

September 9, 2016

So happy to have found this app, it makes managing my product options so much easier - thank you!

Caterpillar Arts
United States
6 months using the app
June 30, 2017

Product Options is very intuitive and easy to use. It's well worth the price to have the flexibility to add data to orders that the Shopify variants don't permit (both in quantity or things like text fields and fie uploads) and simplify your order page with conditional logic (too many fields is a huge turn off for buyers, so why show them when not all of them apply to their situation)?

Product Options also allowed me to use Bold's incredibly powerful "Build A Box" subscription functionality (via the Recurring Orders app) and add variant data (like sizes) which wouldn't otherwise have been possible.

Further, Bold's support is second-to-none- you can book calls with product experts at any time, for free, and they will install and help you tweak code to their products. I wanted to consolidate as many apps with one provider as possible so I am now using Product Options, Recurring Orders, Loyalty, Product Upsell and Product Discounting and am loving them all. Well-thought through implementations with a committed development plan to add high-value new features. There's a reason they are Shopify's largest app development partner!

Highly recommend!

Chloe Cassandra
United States
6 months using the app
February 27, 2018

This is the best options app by a LOOOOONG shot. The support team is great, and you can add just about any and every option you can think of. The app autogenerates hidden variations of products so you don't have to manage them yourself. I can't recommend this app enough!

Loophole Pedals
United States
6 months using the app
January 9, 2014

I wasn't sure of what to use when I started looking around. I read all the features and the reviews on this site. It was a little rough getting everything going but support could not have been any more helpful getting things to gather for us. I have to agree at this point this is the best way to add options to your products. We have some items that had over 2500 variations and we can now sell them using this app!

B&B Laser Design
United States
6 months using the app