Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

August 18, 2017

Working with Bold has been great since we started our store. They were the first app that we installed and our customers have loved it ever since. The options are super easy to update and the professional look and feel of our site has never been better. They are truly a must have for any shop that wants to provide their customers a real enjoyable shopping experience. Also, their support and customer service is excellent-Shout out to Alexa!!

My Party Saver
United States
Over 2 years using the app
August 1, 2018

Nicholas is amazing! He fixed my display very quickly. Product options is awesome and flexible. I've been a user of bold apps for a few years now and I can say that they work great. They know shopify inside and out and their customer service is impeccable. Thank you.

Fretlight2
United States
Over 2 years using the app
December 15, 2015

We had a highly complex custom application built for us, based on the Product Options platform. Let me be the first to tell you, there is a LOT more than meets the eye with this app, and the sky is virtually the limit. Our custom app has roughly 30 configurable steps, a metric ton of conditional logic, and loads of special rules. The app runs quick and flawlessly which is quite impressive. The folks at Bold Apps (Heman, Calin, Jeff, and the crew) were very professional and easy to work with. If you're looking for complex custom app development, Bold Apps seem to be one of the best choices out there.

Fanatik Bike Co
United States
Over 2 years using the app
January 10, 2018

Easy to use, Great support They even customize the app for our theme same day.

Farsi Jewelers
United States
Over 2 years using the app
December 17, 2013

Great service and works great for us! Support is awesome and we are looking at some of the Bold Apps for other parts of our system as well. Keep up the great work!

Buxnie.com
United States
27 days using the app
February 4, 2017

Without this app, we wouldn't be able to function online properly. Because all our items are custom made, we needed an app we could rely on. The installation took some time, so, for the minimal cost (vs. my own time and frustration), I had the BOLD team install it.

Their support is top-notch and they have gone above and beyond to help us implement these options into the Shopify Order Printer, which even Shopify wouldn't help us with.

Overall, I have been extremely impressed with anything BOLD has to offer.

Sweetpeas Inc
Canada
Over 2 years using the app
March 11, 2016

This is one of the best apps we have used on Shopify - for creating versatile product options, it can't be beat! The support team (especially MC) is super helpful as well. Highly recommend this app and the Bold Commerce team :)

Aceandivy
United States
Over 2 years using the app
October 30, 2017

Thank you so much Bold team !!!! :D

Kbis Express
Réunion
Over 2 years using the app
January 20, 2018

Great app and customer service! They are super helpful and extremely diligent in order to help you with any issue you could have. Lawrence from Bold Commerce gave the extra mile to resolve our issue. Thank you!

Impritnt Plus
United States
Over 2 years using the app
January 1, 2014

A great app that is easy to use and integrates well with shopify. The customer service is also very helpful and respond to all inquires quickly. I definitely would recommend this app for people that have customised products.

PhoneBrazil
Brazil
26 days using the app