Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

August 12, 2014

App is easy and smooth, but customer support is even better, easy to talk to and totally willing to help. This is my first experience with apps, but if they're all this, I'm about to become bankrupt from buying too many apps!

Siftee
United States
13 days using the app
October 7, 2016

We have been using this product for almost a year and are very happy with the flexibility it offers. Being able to have so many variations has allowed us to offer a high degree of customization that our customers appreciate. The image uploader tool saves us a lot of time as well.

The only downside is limit of 100 variants per item. This is a restriction imposed by Shopify and not Bold, but keep this in mind when researching this product.

Interstrata
Canada
About 1 year using the app
July 4, 2018

Great app and the Bold team are super helpful. Have helped me with lots of tweaks today to get it all looking great

thanks MC and Snigdha!

Bkd Online
United Kingdom
About 1 year using the app
December 22, 2016

Unbeatable customer support! Fast and quick and one of the easiest companies to deal with. We had and issue with having several different product options that included a various price per each item and this app was the way to tackle our problem.

M Racks
United States
About 1 year using the app
December 24, 2017

Great support, great app! Pretty simple to set up, and they were very helpful in integrating it into our theme.

Nordic Prop Shop
Norway
About 1 year using the app
March 24, 2017

Awesome! Great for people having trouble with Variants. Love the Customer Support!!! Highly Recommended

Mjonlinestore
Philippines
About 1 year using the app
October 29, 2018

Really great app for custom products, and great customer service by GURI.
they take care of all the heavy lifting

Havoc MX
Mexico
About 1 year using the app
June 10, 2016

Great app, we use it heavily on our website, SensorPros.com. Dropdown menus are a must for complex product configurations, which for some of our products is in the hundreds of thousands!

Dugan Technologies
United States
About 1 year using the app
January 22, 2018

Great app and outstanding customer service! The support team at Bold has been unbelievably patient and helpful. I can't say enough good things about everyone I have come in contact with at Bold. You can't go wrong with this app and Bold in general.

Salt City Optics
United States
About 1 year using the app
October 22, 2019

The help Dylan gave us today was so appreciated. Overall great customer service! Thank you! We could not have gotten through this tough problem without him.

Rise Gardens
United States
About 1 year using the app
Shop Circle replied October 23, 2019

Thank you for the review! Dylan is one of our newer members, and he's already doing such an amazing job; thank you for taking the time to recognize him and share your appreciation!

We love hearing that you had a great customer service experience with us. We're always rooting for you and here to help whenever you need it, so please reach out any time with any questions or concerns you may have.