Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

January 22, 2014

Terrific app, great support. I needed a way to allow customers to select from a variety of products to form a package and this app allowed me to do so in a way that will be easy for the customer to use. It has also allowed me to consolidate over 100 options in Shopify down to 5! Support by BOLD is off the charts. Incredibly helpful and responsive. I consider this a MUST HAVE!

3rdplanetvapors
United States
6 months using the app
January 31, 2018

They app wasn't 100% how I wanted it to work but through the help of Julian from customer support I was able to figure out a perfect way to use the app to work how I wanted it to. Many thanks to Julian!

Vicious Dog Pet Products
United States
6 months using the app
June 6, 2022

I’ve only had this app for a few days but out of the many product option apps I’ve tried, this app was able to meet all my needs, almost immediately AND I don’t have to download any other apps for it to properly work. It costs more than I’d prefer to pay however if I don’t have to fight with my website anymore, I’ll happily pay it.

Lifted Stitches Children’s Clothing Co LLC
United States
6 months using the app
January 5, 2014

The App itself add some really useful features, that makes it a lot easier for our customers to browse the shop, and saved us tons of work!

We're now able to create advanced options/attributes for all products, much easier and faster than before. Being used to oscommerce, this is a far better way to manage options than i have seen even in other shop systems.

Worth all the money - i've upgraded to premium, to get the extra features available.

With regards to the available support, i'd say i am impressed it is so cheap. With this level of support, you'd expect the app to be far more expensive. Really friendly and extremely fast fix.I've had two Freelancers try and fix an issue, but they gave up after 20 hours of coding.
After contacting support, it was fixed within the hour!
It makes me feel safe that there will be no issues when it comes to managing this area of the shop.

Well done guys

LUX-Pooch
Denmark
6 months using the app
April 24, 2014

This app is very helpful for product manipulation and customization! Works perfectly.

Louis Marc
Canada
6 months using the app
October 24, 2013

Awesome App! Love the options it gives me!

Beaner and Boo
United States
6 months using the app
June 2, 2016

A really useful app with great customer support. We're using it to offer personalisation (engraving) of our watches.
How it works for us: a customers can tick a box which makes a 'hidden' field appear. They enter their message and the app adds that supplemental cost.

Kartel Time
United Kingdom
6 months using the app
March 19, 2018

great application. Staff if very resourceful and helpful.

Southern Chique Boutique
United States
6 months using the app
January 6, 2020

This is a great app which provides a large variety of additional variants to your products. And the customer service team is awesome. Especially Dylan!

A Better Towel Company
Canada
6 months using the app
Shop Circle replied January 7, 2020

Hi there! We're glad to hear you're enjoying our app and the ability to add additional variants to your products. We appreciate the shoutout for Dylan; we'll be sure to pass along the kind words! Don't hesitate to reach out if you need anything else. :-)

April 25, 2018

Wow. Just wow.

We've worked with a lot of app developers over the past 2+ years while we've been on Shopify, but the level of service we've received from Bold has been insane.

We approached Bold with a real niche problem & what we thought could be a potential solution, although we had no clue of how to implement it. Of course, Bold was already considering it internally & put us in touch with Cole to test it out.

Cole went a whole lot further. Building out the solution for our store & going above & beyond whenever we had problems, constantly reiterating, suggesting fixes or workarounds or taking time out of his own weekend to help us out.

Truly, I cannot thank you enough for the amount of time, energy & work you've put into helping us out.

We do not take it for granted & are so ridiculously humbled to be working with such an incredible team at Bold.

Jay - don't ever let Cole or Lawrence or MC go!

We're looking forward to working with you a whole lot more in the future.

Cheers guys!

- Tom

A Better Quest
United Kingdom
6 months using the app