Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

July 23, 2014

the product options app is quite powerful in its ability to expand upon your capabilities to sell your products with additional options and variants. it also allows a fair amount of additional customization through jquery. for example, we were able to have the different options change the main image (which is very helpful for customers to see exactly what they would be ordering).

most importantly though, the customer service has been quite spectacular. our store was having some difficulties with the product options app, but after reaching out to support, tamer got back to us and he helped tackle the issues in a very timely manner. you all know how stressful it can be when your shopping cart isn't working right! so color me impressed. thank you again tamer! you rock!!

i do wish there were forums setup or at least a more extensive faq section. because the product options app is actually quite powerful, i'm sure there are lots of customers who are trying to replicate the same sort of advanced functionality. things such as changing the main image with different product options, or the inventory checking functionality (which solved one of our issues, but i didn't know about it until tamer pointed it out), or how exactly you reference a dropdown option as opposed to checkbox options, and other very useful features.

other than that, great work on an amazing app with deep, if somewhat undocumented, features.

V3tronix - Advanced Vape Tech
United States
6 months using the app
March 24, 2016

Everything's been great. Great customer support!

Rdk Sound Design
United States
6 months using the app
September 8, 2017

This app has been phenomenal! Our product line has a lot of different options and the variation limit in Shopify was rapidly becoming a hindrance to our site.

Product Options did exactly what we wanted and more! The ability to add conditional logic has been a game changer for us. Our customers can now rapidly customize their orders without any confusing menus or conflicts!

Build The Wall Bricks
United States
6 months using the app
September 25, 2017

The app is really helpful and the customer service is great!

Teresa Chen
United States
6 months using the app
May 27, 2013

This app is extremely easy to use, and the customer service of Shappify is STELLAR. I seriously would be stranded without this App. I highly recommend this for your shop. Thank you James for everything.!! 10 out of 10

BOUJOI
United States
6 months using the app
April 10, 2014

Just signed up and installed (myself) and shockingly, it works! Perfect for adding extra queries to customers, and I will likely upgrade to premium in the future to customize even more. Better than the other apps I tried with similar functions.

Seamly.co
United States
6 months using the app
May 7, 2014

Simple and easy to use. I needed to add an option to my product pages that allowed me to up-sell my customers on an accessory, a simple but very valuable addition. BoldApps had me up and running in no time. Highly recommended!

manycases.com
United States
6 months using the app
May 27, 2014

This was a great application. My entire product line is dependent on selections by the buyer so it was critical that I find an app that could support that. This app was easy to use and integrated well.

The support staff is also great to work with. They were able to get me set up quickly and effectively.

If you product involves a lot of options and customization I would definitely recommend this application.

SNAPSHADES
United States
6 months using the app
September 12, 2017

I can not say enough great things about this app and the Bold team's customer service! After trying multiple other product option apps we settled on this one. We were actually running into a few hiccups getting it to work for us (no fault of the app by any means, just set up issues really) and decided to live chat with support. Julian was there to help and took the time to make all the changes we needed to get the app up and running for us.

We strive for excellent customer service in our own company, so to receive it back from another company as a customer it is a breath of fresh air.

Thanks again guys!!

Patio34
United States
6 months using the app
January 13, 2014

Great app that works really well with Shopify Stores. Customer Service is great as well. Always reachable and easy to work with. Great App.

AXPM Supply
United States
5 months using the app